Search Cottages in West Austin

"Beautiful resort with many areas throughout the property to relax and enjoy the view."

"Thanks"

"Everything and everybody was great. The only complaint was house keeping did not come until after 5pm. We had 3 of us with event in am and in pm to get ready for and needed towels, called to desk for towels, they never came. I ended up tracking down a housekeeper in the halls, exchanged dirty towels for clean, emptied our trash myself. House keeping knocked in our door as were were leaving around 530, didn't need them by then. Maybe they were short staffed? Other than that I absolutely loved this hotel."

"We were there three days. Never saw the cleaning staff. Said they would do a daily light clean - never happened never got garbage, never gave us fresh towels, never gave us additional coffee cups. Don't like the shower, no where to set your foot when shaving legs.also, we arrived a few hours early and simply asked if a room might already be available. We were told we have to pay an extra $30 to go into a room before the stated checkin time. Just not customer oriented."

"We were checked in quickly and politely. Our first room was clean and tidy, however the. Air conditioner unit was loud and the front desk was able to change our room and we slept like a baby. We will definitely be back. Great customer service. Good breakfast selection."

"Need updates but staff was great including Aaron was the best!"