"Rooms were good , corridors were very shabby but in the process of refurbishment so could be overlooked.. breakfast was very good but quite expensive "
"A comfortable room and very good breakfast.
Staff were friendly and professional throughout.
The atmosphere in the hotel felt welcoming and relaxing. An enjoyable stay.
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"We had a good stay at Old Thorns. Stayed because attending a wedding. Quiet and spacious rooms. Exceptionally clean. Very good customer service throughout."
"Buyer beware. We booked a two night break at this hotel using Tesco points . 5 days b4 our car engine blew up on the motorway. This hotel would not even let us defer this break let alone refund us the cost . This happened despite hotels.coms best efforts to intercede on our behalf. Just pure profiteering .
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"Had standard room and facilities as described, clean, couple of minor issues with condition of bathroom, but everything working. Staff welcoming and helpful, food at breakfast and dinner good. Outside of hotel needs refresh, but has nice postion by waterside."