"The lace is a good place to stay. The resort facilities re very good. The pool is fantastic.
The staff were helpful to a point.
On arrival for a three night stay we asked about the onsite restaurant opening times. We were informed that it is only closed on Tuesdays.
Thursday night at about 1830 we went to the restaurant for dinner and were devised that it was a closed sitting due to a tourist bus arrival.
I asked when were they aware of this and the staff looked like kangaroos frozen in headlights.
Not at any time were we advised of this closure during our stay and when “found out” the staff offered no apologies.
Great venue but staff really do need some better training in all aspects, especially guests services."
"Great house, but no ability to make coffee. No beach towels or beach chairs, despite a beach right there. No instructions for anything in or around the house. There was a pool in the large complex that we never could find. How to get to the beach was a mystery we solved, but with no help. House was otherwise nice & well-equipped; managers no help with anything. "
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