Waldhausen Hotels

"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Spacious room for 3pax. Convenient location - walkable to city centre. Great view from our room. Underground carpark is great as it was snowing when we visited the area. "

"A wonderful hotel right at the foot of the viaduct. Good breakfast, private parking. We stayed one night to visit the Christmas market. Very convenient."

"Comfortable beds, spacious room, friendly reception and great breakfast! "

"Very reasonable cost provided a comfortable stay with a feel of Germany of many decades ago, but with modern conveniences. Breakfast was wonderful and the evening meal we enjoyed there was even better."

"They took advantage of my illness and acted inhumanely. On the day of arrival at the hotel, I had food poisoning and vomited in the bathroom. At checkout, they charged me €900 for cleaning the bathroom. It was horrific and inhumane – even though the room was cleaned and we stayed there for a whole week, they claimed they would have to close it in order to clean it. Liars, exploiters, and inhumane."

"We had a wonderfully relaxing stop. Well positioned for the train station and for exploring the area on the train. The room was very comfortable and clean, the pool area very inviting and the breakfast had a good variety. The family run establishment would do everything they could to make the stay more comfortable if you asked them. Not the hotel’s fault - but note that although it looks like there are lots of establishments around for dinner they don’t necessarily follow the hours you see on the internet. The hotel did have to help us out one night when all the restaurants had closed early since they were not so busy. I would recommend going out early to eat."

"It's a nice hotel with good sized rooms. We were pleasantly surprised to see a small refrigerator and microwave in the rooms, with table, chairs, sofa at no extra cost. The couple who manages this hotel are very friendly as well. It will be nice if they provide the proper tea cups in the rooms, instead of the plastic ones. But overall we were happy with the experience."

"It was not a good experience. The hotel is far from Zurich airport. We arrived late due to traffic delays and there were no one to assist. There are 2 hotel buildings. The economic category one doesn’t have a lift. The Bathroom didn’t have door but curtain. There were no basic amenities like tea or coffee in the room. We booked in 3 rooms and with elderly parents it was challenging. "