Waiotapu Hotels

"Cleaning of rooms don't happen everyday was not informed and the heat pump wasn't not working in room 41, room 42 the TV was not working, and the staff mentioned room 43 was lucky to have it clean by housekeeping staff, overall experience was poor"

"Great location and across the road from Eat Street. Property has everything you need and a fantastic bar to relax in at the end of the day with fireplace"

"Clean room, friendly staff, amazing location"

"Stayed one night at Millennium Rotorua with the family. The location is definitely the best part — very close to Polynesian Spa and only about a 10-minute walk to the shops and restaurants. But honestly, the hotel itself just felt like a basic room for a very high price. I really don’t understand why many hotels in New Zealand lack simple standard amenities that are common in Asia. No complimentary toothbrush, no bottled water — just the room and that’s it. Also poor quality bedding. so old and uncomfortable When you travel through Asia, even cheaper hotels often provide much better service, more comfort, and more thoughtful details. Here, it feels expensive and unpleasant for what you actually get."

"Tired, old property, buffet dinner overcooked, soggy, poor replenishment, limited salads, no dessert 1hr+ before closing, not worth the cost. AC in room loud. Shower in bath, no walk in shower. Ended up eating down the road at Eastwood"

"We had a wonderful stay here, great spot, the staff were accommodating to our late arrival and kind enough to locate and return a lost item to us following our stay."

"Beautiful room. Spa bath is incedible. Bed super comfortable. Staff were extremely helpful with local attraction advice.would definitely stay again and recommend to others."

"I had a comfortable bed and a great shower. There was cooking facilities available and a microwave. It is a bit tired but right in town and a good location on a quiet street. Also well priced and spacious room."

"Nice place by the lake Rotorua - beautiful sunrise on the lake. Enjoyed sitting on the patio by the lake .. "