Villafrati Hotels

"The staff was amazing—our check-in was seamless. Communication showed us right to our room and gave fantastic suggestions for dinner spots and must-see attractions. The rooftop pool was a huge plus! Rooms were spotless, and the staff was always helpful. Highly recommend this place!"

"They were updating the hotel, painting and working on the hallway of my room. The workers were loud and the paint fumes were strong."

"Staff was amazing and helpful our entire 8 day stay. Perfect location. Quiet rooms. I was worried being so close to Quattro Canti, but it was never an issue. I would book the same place if/when I return to Palermo!"

"Staff helpful and courteous"

"The staff was awesome - very friendly, accommodating, and efficient! Great room, breakfast, and open area! In walking distance to sights and street food! Highly recommend!"

"I am not sure who photo-shopped the photos for this property. This hotel needs to state that it is a budget hotel. The description should make it clear that you do not have a bathroom in your room. The bathroom is located across the hallway of our room and makes that difficult to use. The bathroom is private and is yours that you have a key for to use. It was also very difficult to get in contact with anyone to get us onto the property. This property felt more like staying in a hostil and not the type of hotel I would chose to stay. The property was clean and the staff were pleasant."

"Unfortunately our room was a big disappointment, given the photos looked quite nice. It was located on the 1st floor, very small and dated, with minimal natural light due to the wall immediately outside the window. The bathroom was unclean and dated. The bed looked like it was from the Convent round the corner. Overall a depressing space, so we decided to immediately check out and change hotels. There maybe nicer rooms available on higher floors but I wouldn't recommend from our experience."

"Everything was excellent. Service was world -class. Beautiful appointments. Perfect in every way."

"Breakfast had many delicious options. Air conditioner worked!! Staff was very friendly "