Villa Nova Hotels near Chapala

"We stopped in Ajijic by fluke! I saw the pictures of the hotel on Expedia and booked it. What a lovely surprise! The room was bright and roomy. The staff very friendly. Luis Aceves at the front desk a pleasure to speak with. Parking and check in was a breeze. Although the wait staff was attentive, one drawback was that the cash register was not at the bar, but at the outside restaurant. It took time to process the payment. Seeing and chatting to older guests at the hotel, they mentioned feeling like unsafe going into the jacuzzi due to a lack of a handrail. Just a thought to add. Thank you again for a lovely stay!"

"Complimentary drinks for your stay. Clean rooms, super friendly staff, Shuttle to airport and pickup from airport."

"Not interested "

"The front desk receptionist Andy was very rude did not guide to where room was located or tell us about check in or out. The other receptionist greeted customers told them about breakfast or where to go eat. Andy terrible she just gave me door card and looked at me. I stood there waiting for a thank you or enjoy then she just said I’m done. "

"Buena Ubicacion "

"Muy limpio y el personal muy atento "

"Call for the airport pick up 2 days before . To find out it was not needed and to call when I had my luggage, which I did (12pm)to be told I had to wait 1 hour to be picked. When I talk to the driver he told that he was not busy at that time and he didn’t know why he was not told to pick me up ."

"Idk"

"The housekeeping staff was lovely. Location is very quiet and about a 20 minute walk to the Centre. Lakeside location was lovely with 2 nice pools. The hotel itself is quite secure with locking gates though the screen door from the patio did not seem to lock securely. We weren’t really worried about it but others might be. Our only quibble would be with our daily visits from cockroaches. Maybe more of an issue for our room as it was right off the garden (lovely outdoor seating area by the way). Staff provided us with big spray which was helpful but still unpleasant for us queasy Canadians who are not used to big bugs. "