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"The staffs are friendly and accommodating. The rooms and laundry facilities are clean. "

"My son and I totally enjoyed staying with you for our 3 day trip to Victoria. I would totally recommend and will stay with you again on my next trip. "

"I had a wonderful experience here. They were very accommodating to me and my Girl Guide Unit. The staff was very understanding and helped me out when needed. There was an issue trying to get ahold of the front desk on the one day (over 1.5 hours to get a hold of anyone - we called & went to the counter & no one was around. And there were a bunch of people wanting to check in). Breakfast is the basic free breakfast, but it hit the spot to get us going. I would say being there early because each morning, they ran out of drinks & food. I love the fact that they had games to bring to the rooms to play. That was a hit for the girls in their rooms. The lake is beautiful and peaceful. You can sit on your deck and enjoy a coffee/tea with your breakfast and enjoy the scenery."

"Clean and convenient "

"Friendly , professional , helpful staff . Spotlessly clean room Very quiet …comfortable beds ..great for sleeping ! "

"We had a unit facing the city street and it was surprisingly quiet despite all the traffic. Our little baby was able to nap peacefully. Kids loved the pool, lobby and building was elegant. Our room was a little dated but very clean and had sufficient amenities. Walking distance to many shops and restaurants. Would love to visit again!"

"Great hotel"

"Restaurant was delicious! "

"Chateau Victoria was the perfect place to stay in Victoria. Easily accessible to the Empress Hotel, Inner Harbour, shopping on Government Street and many wonderful restaurants. The shuttle was extremely helpful in getting us to various places, including the Victoria Clipper terminal."