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Departure Bay Motel

2.0 star property
Travelers find everything they need at this convenient motel near Departure Bay Ferry Terminal, where the staff's helpfulness consistently earns praise from guests.

Choose dates to view prices

Departure Bay Motel is minutes from the ferry terminal, offering practical amenities for a comfortable stay. Guests appreciate the laundry facilities, free in-room WiFi, and complimentary self parking. Visitors highlight the helpful staff and on-site vending machine.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed

1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

7.6 out of 10
Good
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Cookware/dishes/utensils
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Cookware/dishes/utensils
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Newcastle Island Marine Provincial Park - 5 min drive - 1.3 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Amoré Bistro - ‬20 min walk

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal
Departure Bay Motel provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Departure Bay Motel boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and cookware/dishes/utensils

Similar properties

Balcony
The Port-O-Call Inn & Suites
  • Pet friendly
  • Free WiFi
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7.2 out of 10, Good, 826 reviews
The price is P3,523
P4,086 total
includes taxes & fees
Jan 20 - Jan 21, 2026
The Port-O-Call Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Is Departure Bay Motel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 21.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Departure Bay Motel?

Check-out is at 11:00 AM.

Where is Departure Bay Motel located?

Located in the heart of Nanaimo, this motel is within 1 mi (2 km) of Beach Estates Park and Departure Bay Ferry Terminal. Nanaimo Regional General Hospital and Brechin Lanes are also within 2 mi (3 km).

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Reviews

Departure Bay Motel Reviews

7.8

Good

8.0

Cleanliness

7.2

Amenities

8.8

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 202 out of 521 reviews
Rating 8 - Good. 174 out of 521 reviews
Rating 6 - Okay. 67 out of 521 reviews
Rating 4 - Poor. 39 out of 521 reviews
Rating 2 - Terrible. 39 out of 521 reviews

Reviews

8/10 Good

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & very quiet which is what we needed for a good night sleep before catching an early ferry. Price was amazing too for a mini suite.
Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Bed was very comfortable. Parking was very easy. Staff very friendly and helpful. Only downside was noise of traffic but no fault of the motel.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍 very good prices 👍 definitely rec staying there !
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, amenities
Clean small room. Friendly and very helpful staff
Stayed 1 night in Dec 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay for a night before taking the early morning ferry.
Stayed 1 night in Sep 2025

10/10 Excellent

Tatum

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, newly renovated, lots of amenities provided in the room. Highly recommend (:
Stayed 1 night in Nov 2025

8/10 Good

Kelsey Jo

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Staff friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice place to stay , clean and very good location , very nice stuff
Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Liked: Amenities, property conditions & facilities
For the price it was fine
Stayed 1 night in Nov 2025

10/10 Excellent

Egale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice kitchennette in the room. Hotel is located near a local shopping mall in a walking distance from the Departure Bay Ferry.
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Paul was very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good
Stayed 1 night in Oct 2025

10/10 Excellent

Myron

Liked: Cleanliness, amenities
Customer service was excellent.
Stayed 1 night in Oct 2025

6/10 Okay

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, room was clean, had all the necessities.
Stayed 1 night in Sep 2025

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check in lady
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, great staff, and very clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned business, great staff, affordable rooms, good area for commuting.
Stayed 3 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get off ferry and walk up hill to Motel. Comfortable beds and clean. Great place to stay for a night when taking the ferry.
Stayed 1 night in Sep 2025

8/10 Good

Brooklyn

Liked: Cleanliness, staff & service
Overall a good stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Amalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Walking distance to grocery store and the BC Ferries terminal.
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, very clean , bed was really comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Room was clean and bright. Easy to park and not too hard to find.
Stayed 1 night in Sep 2025

4/10 Poor

Dion

Liked: Amenities
Disliked: Property conditions & facilities
Room wasnt very clean and no blanlets for pull out bed and there was no amswer for front desk through the night as there was a aparty going on from 8pm till 4am in the morning and no one was in to deal with it,
Stayed 1 night in Dec 2025