Vancouver Island hotel rooms a the Fairmont

"The check-in lobby needs an upgrade. Staff was friendly. The room was nice and clean and bed was comfy. I had a room with a loft. The view of the harbour/marina was lovely. Lots within walking distance. My two main criticisms are the lack of elevators/ramps and the sketchy parking lot. For people with lots of luggage (me) or mobility issues, getting down the stairs from the 3rd building parking lot and then up the stairs to an upper room is dangerous and/or impossible. At the very least there needs to be ramps. As for the parking lot adjacent to the third building, it needs to be paved, not loose rocks. And creepy folks seem to access the parking area on a regular basis. One morning as I was going to my car I saw a guy crouching down between vehicles - he ran off when he knew I saw him. The next morning another guy was going through the garbage bins in the parking lot. Move those bins! Also, there is no room service i.e. no fresh towels, no bedmaking - I can live without that, but it's odd. This place could be really nice but it needs a lot of work."

"Had a wonderful stay at this hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the service was excellent. Would definitely recommend and stay again!"

"Good breakfast, clean room. Suite was not really in keeping with expected vibe of hotel. Suspect renovations of suite might have been enhanced by use of interior designer. Hotel has great location. Staff at front desk were very helpful."

"thumbs up"

"Overall, it was clean. However, the water in the sink didn't drain very well. location is perfect. And top view is great. "

"It was a very good experience. Very clean, spacious room with a beautiful view of the harbour."

"Embassy Inn was very clean and has super staff. Location was quiet , had lovely views of the side gardens ."

"Always wonderful. Classic CP chateau hotel. Lovely!"

"Excellent place and staffs"