Van Buren Bay Hotels

"Million dollar views Staff attentive and helpful "

"first off this is a trap house. It is so disgustingly dirty if I wasn’t so tired with my daughter checking in so late I would’ve literally rather sleep in the rental car and I didn’t really notice how dirty it was until the morning. I can tell you that the bed was clean and the sheets were clean, but that’s about it. The walls had graffiti on it that it looks like that they bleached out the rug were filthy discussing and dirty. There was a hole in the shower. Somebody left a propel water bottle that the house made never cleaned up and there was a dirty rag hanging over the shower the empty toilet paper roll. I mean, let’s talk about that. I would never stay here ever ever again my daughter was going to the university five minutes away from there I’d rather pay triple the price and for $140 a night and that was on sale definitely not worth it. Do not stay here. you also know that it’s very bad when they have a sign in front of the phone that says human trafficking hotline."

" For the money it was excellent. Very safe neighborhood and the best staff. Easy parking and safe. I would highly recommend it. "

"Absolutely wonderful place to stay! Very clean, beautiful place with wonderful staff! Will definitely stay here again. Loved it!"

"The hotel as a whole needs updating. The front desk person when we checked in wasn’t very clear of instructions(didn’t tell us floor) they also didn’t want car info or check my id(which makes me nervous that anyone can use your name and check in). There was carpets taped down to the floor, there was chunks of dried mud in the hall. Our room was ok but the bathroom needed a nice deep clean, especially the tub/shower. Overall it was an ok experience but I would not stay there again unless it has been updated."

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"My second stay at that hotel. The staff was very kind and friendly, the facilities were spotlessly clean, and the room was comfortable and well-furnished. That's all I ever want from a hotel, and it was delivered."

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."