Hotels near Upper Lake

"My stay at Amway was so-so. When I checked in at the hotel, my room was not selected prior and staff informed me that if I still wanted a king bed, I wouldn't have the greatest view. I made a reservation and indicated in my notes that I wanted a great view and paid for the river view room style. We received a room with 2 queen beds for us to get a great river view which was fine, but I noticed that the notes I wrote wasn't viewed because I also was near an elevator and that was indicated in my notes that I didn't want to be next to an elevator. I went back to the front desk the following day and asked about how parking worked regarding using my key on the day of checkout which I thought would have been told during check in. The room was nice but the toilet is extremely loud when you flush and for a place to be upscale, I would think this wouldn't be an issue. I visited IDC Speakeasy inside the hotel and there was a wedding party in there so the space was limited and loud for it to be a speakeasy. I think this will be a place that I would visit and utilize the amenities but not a place I would stay at in the near future."

"Spacious rooms, great stay. The rooms were clean and fresh and the lobby was beautiful. The pool and hot tub were great, though the hot tub chemicals must have been off a bit because my husband left with a chemical rash after a few sessions in the hot tub. We were a smidge disappointed with the TV-viewing experience. It kept getting pixelated, like the early '00s digital TV, which was disappointing while watching March Madness. There were a few missed plays and calls that didn't make sense because of the skipping picture. Overall though, recommend. We'll be back for sure!"

"I would recommend if you are looking to book here. "

"Parking was fine. The bar and restaurant were closed due to updating. Employees were very friendly and informative. "

"Pool Water Needs addressed. Only thing we had issues with. PH and Salt/Chemical Content was Way too High. Burning Eyes, and Our Kids Had Rashes all over Neck and back and legs. Their Suits were Bleached from Pool Water. We were told, No Maintenance Personnel was Available on the Weekend. The Pool is the Highlight for the kids, So their Opinions and Comfort is Most Important. Thanks. "

"Breakfast was amazing!!! Kitchen has everything we needed."

"Breakfast fresh/ coffee old"

"The heater in one room had a gross smell and hadn’t been cleaned out in a very long time. Staff at the desk was rude and they made me get another room just because my niece and nephews had a few friends visiting. No one was allowed to use the pool if they weren’t guests and no one was allowed to visit unless it was under 2 hrs total. We canceled our reservation for the second night and found a more accommodating hotel to stay at. We will not be returning to a quality inn period. I would rather pay a little more money for better customer service! "

"No yogurt in the yogurt machine. Eggs were sitting out, not in the refrigerator and not cold; no conditioner in shower. Other than that, everything was fine. "