Upper Dean Hotels

"I was surprised to find out that you had to pay £5per day for using there car park even if you were staying or visiting hotel also the room don’t have usb sockets in the room so make sure you bring a plug. I am a diabetic and needed to keep injection in a fridge over the weekend guess what? No fridge in the room, you only get two English tea bags in the room and enough milk in the room for two cups of tea the room, the second day we got more milk but no more tea bags, for the price you pay for staying at the hotel you would expect the thing’s above to be part of the booking. "

"Plenty of parking and EV charging in the car park. All staff were extremely polite and helpful especially Abbey at reception."

"Great friendly hotel"

"We stayed here before but things gone downhill. The breakfast was not that hot. We had a AV car. Non EV cars were parked in the Charging points. The staff said they could match registration numbers to guests. I asked them to put a note on their windscreen. Nothing done. Very annoying. No mirror in dressing table. Small attentions to details gone x. Staff were on the surface great x"

"The property was fine, staff could’ve been a bit more friendly, room was a bit smelly throughout. Mould everywhere in the bathroom."

"at 10.30 at night went into my room both bedside lights not working and wall light not working had to move the desk light to bedside to see anything. was too late to move rooms so put up with it till morning"

"Absolutely stunning property with beautiful grounds and facilities. Food was extremely high standard and all staff very welcoming, attentive and friendly. The spa is stunning and offeres everything you need. Little slice of heaven"

"Dinner and breakfast was great as always. "

"Convenient location at M1 services"