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"Breakfast was good. Only real complaint is the cable channels with terrible picture quality"

"there is no towel inside of the bathroom and we called the customer front desk lady that we need towels and she said they will being it right away it took almost 1 hour before they send some towels. poor customer service "

"Good place to stay"

"Fantastic Hotel! "

"Great location as you just have to walk across from Terminal 3 via Runway Manila. Staff was amazing too. The warmest people. "

"One of the two rooms we reserved was incomplete for amenities - coffee, creamer, bottled water. Hot water in the shower wasn't working. Took a cold shower. Towel rack in the bathroom fell off by itself , luckily no one's was hurt. Clean room ✔️ Helpful staff ✔️ Airport shuttle ✔️ A/C ✔️ I'd give ⭐⭐⭐⭐ for rating."

"Great air travel hotel, short ride to terminals ($300 TD). Buffet food ok, but very Chinese, avoid buying the wine there- awful!"

"Very good breakfast"

"I had an amazing stay at Grand Westside Manila Bay. From the moment I arrived, everything felt smooth, comfortable, and welcoming. The hotel is very clean, modern, and beautifully designed. I felt completely safe the entire time, which was really important to me as a traveler. The staff were all incredibly helpful, friendly, and professional, and communication was easy since everyone spoke English well. The Wi-Fi was strong and reliable, which made it easy to stay connected without any issues. Overall, everything just worked. No problems, no stress. Just a really pleasant experience from start to finish. I truly enjoyed my stay here and would absolutely choose this hotel again if I return to Manila. Highly recommend."