Tuy Phong Hotels

"Lovely room, very clean Staff were excellent. Only 1 restaurant open, was nice, though very limited vegan options for us (realize this is quite the ask in such a remote place) but what we had was nice. Unfortunately the spa was fully booked so not able to enjoy a massage."

"It is out there by itself. There are several shops and restaurants on the massive property. Grounds are gorgeous. "

"Everything is good!"

"Excellent room and balcony. Bottled water allowance was poor. Air conditioning in gym not working "

"We are happy staying hotel , beautiful view, but the weather was cold and windy, we still enjoyed "

"Aircon was poor didn’t really work, check in was a bit messy and the owners didn’t really help out any more than the bare minimum View was pretty good though and the room was clean and comfy other than the air conditioning "

"Great beach and the accommodations were real nice. Loved the pool. "

"Communication was very poor. All staff spoke very little English and we had a very strange and unprofessional check in process. We were given very little information and the staff at the reception area to our building were only there for a couple of hours first thing in the morning. There were very few food options, and it was either excessively expensive for a buffet or very standard food at a separate restaurant. On our final day, a huge group of school children appeared at the hotel and were extremely loud, creating massive queues for the lifts and the “private beach” was used for some sort of sports day. All the kids then walked in sandy wet clothes around the hotel and in the lifts. We also had issues with having our room cleaned and again found this very difficult to communicate with anyone as they all needed to use a translation tool to communicate. Definitely not what we expected for such a massive hotel, being advertised as a fancy 5 star place. We expected a peaceful and smooth stay, which is the exact opposite of what we got!"

"There is no staff, check in with the guy carrying the key and the phone. The whole place looks like 5 stars hotel on the top of "