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"Breakfast was great; staff very nice; bathroom water system was weak and water backed up in sink and shower immediately. "

"The hotel is in a very out of the way location, half way down a very steep hill. There is no town around to explore, although there is a very nice cafe, with good priced authentic turkish food a few blocks up the hill. The hotel menu is adequate, but priced in Euros and pricey for Turkey. There is an Aeroport shuttle, Priced at 30 Euros for flights. The hotel is clean, modern, and bland. Good for an overnight stop, not a destination."

"Family friendly resort with plenty to do for children. Entertainment every evening for both adults and children. The quality of food was excellent but could definitely have more variety. It felt very repetitive after the first couple of days. Non-alcoholic drinks could be better. There were four mocktail choices available and they all tasted very similar. The onsite shops were extremely expensive, particularly for beach toys and beachwear so definitely take your own. We had some issues that we feel did not get addressed properly. On arrival, the bedsheets had stains so requested these to be change which to be fair the staff addressed immediately. It was just a bit annoying as we arrived very late evening so having to hold off putting kids to bed because of dirty bedding was annoying. AC throughout our stay was very poor, excluding the last 2 nights of a 7 night stay. It basically didn’t work so blowing hot air all night long meant we struggled to sleep. The hotels reasoning was they need to request additional surge power to be able to increase the functionality of AC, which can take up to three day to arrange. Frustrating that a 5* resort would not just have the appropriate resources in place ahead of time. We also had to request missing items several times because the cleaning staff forgot to after attending our room i.e. towels, soap etc. Overall, we enjoyed our stay but felts more like a 4.5* experience. "

"Very clean and good location, near bus and metro and taksim square. Hotel was clean and staff were friendly. Spend 8 nights there with out issues"

"Room was very spacious, and ultra clean! A/C worked well, and it was very easy to maintain a perfect room temperature. Never met a staff member who wasn't smiling. Morning breakfast buffet was an abundance of riches! (I won't dare tell how much weight I gained!) Highly recommend this hotel."

"Clean rooms, excellent location, staff are great and most helpful, professional and friendly. Emir has been just amazing! Thank you."

"We had a room with a small terrace opening to the pool, which was still in the process of being opened. Staff generally were helpful and attentive, with the exception of the lobby bar where it was always a struggle to get someone to serve. Housekeeping and room service were excellent"

"Très bien, je suis entièrement satisfait."

"We enjoyed staying in the hotel. Especially caring staff and clean room. The breakfast was so nice. The location is very easy to approach all historic places. I definitely recommend the hotel."