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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.4/5 Excellent
1,630 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free Airport Shuttle
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCitygate Outlets4 min walk
Popular LocationTung Chung New Development Ferry Pier18 min walk
Popular LocationAsiaWorld-Expo7 min drive
AirportHong Kong (HKG-Hong Kong Intl.)8 min drive

Choose dates to view prices

  • Premier Room, 1 Queen Bed (Executive)

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More detailsPremier Room, 1 Queen Bed (Executive)
  • Superior Room, 1 Queen Bed

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Superior Twin Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room, 2 Single Beds
  • Standard Twin Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsStandard Twin Room, 2 Single Beds
  • Premier Twin Room, 2 Single Beds, Executive Level (Executive)

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremier Twin Room, 2 Single Beds, Executive Level (Executive)
  • Premier Suite, 1 King Bed, Executive Level (Executive)

    Room amenities

    • 57 sq m
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Suite, 1 King Bed, Executive Level (Executive)
  • Superior Twin Room, 2 Single Beds

    Room amenities

    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room, 2 Single Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping centre. Shoppers can check out Citygate Outlets, while everyone can enjoy the natural beauty of Pui O Beach and Silvermine Beach. Travelling with kids? Consider Hong Kong Disneyland and Ngong Ping 360.

Visit our Tung Chung travel guide
Map
Popular Location

What's nearby

  • Citygate Outlets - 4 min walk
  • Tung Chung New Development Ferry Pier - 18 min walk
  • AsiaWorld-Expo - 7 min drive
  • Tian Tan Buddha - 25 min drive
  • Po Lin Monastery - 26 min drive

Getting around

  • Hong Kong Tung Chung Station - 10 min walk
  • Siu Hei Station - 27 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Essence – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • Olea – Restaurant offering Italian cuisine. Serves brunch, lunch and dinner daily.
  • Andante – Bar offering international cuisine. Serves breakfast, brunch, lunch and dinner daily, happy hour available.

About this property

Novotel Citygate Hong Kong

Family-friendly hotel connected to a shopping centre in Tung Chung with 3 restaurants
This smoke-free hotel features 3 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/café, valet parking and 24-hour room service. All 440 rooms feature thoughtful touches such as bathrobes and slippers, plus free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Novotel Citygate Hong Kong offers 440 forms of accommodation with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: HKD 250 per day
  • Valet parking: HKD 250 per day
  • Free return airport shuttle from 6 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 178-178 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Playground
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Slippers

Policies

Check-in

Check-in between 2 PM and 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 550.0 per day.
Cots (infant beds) are available for HKD 250.0 per night

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 178 and HKD 178 per person (approximately)
  • Self-parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Crib (infant bed) fee: HKD 250.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Novotel Citygate Hong Kong and receive a full refund?
Yes, Novotel Citygate Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Citygate Hong Kong cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Citygate Hong Kong?
As of Jul 14, 2020, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on Jul 20, 2020 start from P6,060, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Citygate Hong Kong have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.
Is Novotel Citygate Hong Kong pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for HKD 250 per day. Valet parking is available for HKD 250 per day.
What time is check-in at this hotel?
Check-in is from 2 PM to 5:30 AM.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
This family-friendly Tung Chung hotel is located near the airport, within 1 mi (2 km) of Tung Chung New Development Ferry Pier and Citygate Outlets. Tung Chung Fort and Lantau North Country Park are also within 2 miles (3 km). Hong Kong Tung Chung Station is 10 minutes by foot.

Guest reviews

Overall score and ratings for Novotel Citygate Hong Kong

4.4
Excellent
5 - Excellent
852
4 - Good
602
3 - Okay
107
2 - Mediocre
42
1 - Poor
27
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

A male staff felt annoying to refill stuffs at lounge. Bad experience during my stay.

Stayed 1 night in Jun 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jun 2020

    3/5

    • Liked: Cleanliness, amenities

    The foreign male staff in executive lounge was not pleased when I tried to ask him to refill the food and drinks (the food tray was almost empty). The short hair female life guard was very very very rude when I tried to ask a question. She stopped me right direct before I start my question. I just tried to ask if pool float can be used in this swimming pool or not. I could not even be able to ask this question. Otherwise, other staffs in front desk, housekeeping, restaurant are all super friendly and helpful. Nice breakfast. Gym facilities are in good condition.

    Stayed 2 nights in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Excellent location to to the airport with excellent shuttle service. I found the breakfast was very expensive for what you got.

    Stayed 1 night in Feb 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Mar 2020