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Sheraton Hong Kong Tung Chung Hotel

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Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Executive Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Executive Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Executive Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
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Overview of Sheraton Hong Kong Tung Chung Hotel

Sheraton Hong Kong Tung Chung Hotel

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
9 Yi Tung Road, Lantau Island, Tung Chung

Explore the area

  • Popular LocationCitygate Outlets10 min walk
  • Popular LocationTung Chung New Development Ferry Pier11 min walk
  • Popular LocationTung Chung Fort7 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)9 min drive

Room options

About this area

Tung Chung

Located in Tung Chung, Sheraton Hong Kong Tung Chung Hotel is near the airport and by the ocean. Tung Chung New Development Ferry Pier and Skypier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lantau North Country Park and Lantau South Country Park. Hong Kong Disneyland and The Hermitage are also worth visiting. Kayaking, water skiing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Citygate Outlets - 10 min walk
  • Tung Chung New Development Ferry Pier - 11 min walk
  • Skypier - 6 min drive
  • Tung Chung Fort - 7 min drive
  • AsiaWorld-Expo - 10 min drive

Getting around

  • Light Rail Depot Station - 12 min drive
  • Hong Kong Tung Chung Station - 14 min walk
  • Hong Kong International Airport (HKG) - 8 min drive

About this property

Sheraton Hong Kong Tung Chung Hotel

4.5-star luxury hotel by the ocean
A poolside bar, a grocery/convenience store, and a terrace are just a few of the amenities provided at Sheraton Hong Kong Tung Chung Hotel. Indulge in a Thai massage, a manicure/pedicure, and a body treatment at the onsite spa. The onsite café, Lobby Lounge, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), free train station pick-up, and valet parking (surcharge)
  • Express check-out, a porter/bellhop, and 7 meeting rooms
  • A 24-hour front desk, a banquet hall, and tour/ticket assistance
Room features
All 218 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 49-inch LED TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (HKD 576 per day)
  • Covered valet parking on site (HKD 600 per day)
  • Wheelchair-accessible parking available
  • Free roundtrip train station shuttle from 7:00 AM - 10:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: HKD 284 for adults and HKD 141 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Lobby Lounge
  • Cafe Lantau
  • Yue
  • Sunset Grill

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (15801 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 330.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: HKD 284 for adults and HKD 141 for children (approximately)
  • Covered self parking fee: HKD 576 per day
  • Covered valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 330.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hong Kong Tung Chung
Sheraton Hong Kong Tung Chung Hotel Hotel
Four Points by Sheraton Hong Kong Tung Chung
Sheraton Hong Kong Tung Chung Hotel Tung Chung
Sheraton Hong Kong Tung Chung Hotel Hotel Tung Chung

Frequently asked questions

Does Sheraton Hong Kong Tung Chung Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–6:00 PM.

How much does it cost to stay at Sheraton Hong Kong Tung Chung Hotel?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Tung Chung Hotel on Dec 30, 2022 start from P 8,382.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hong Kong Tung Chung Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Hong Kong Tung Chung Hotel?

Self parking is available for HKD 576 per day. Valet parking is available for HKD 600 per day.

What time is check-in at Sheraton Hong Kong Tung Chung Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Sheraton Hong Kong Tung Chung Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Hong Kong Tung Chung Hotel located?

Situated near the airport, this luxury hotel is within a 15-minute walk of Citygate Outlets, The Hermitage, and Tung Chung New Development Ferry Pier. Lantau North Country Park and Tung Chung Fort are also within 2 mi (3 km). Hong Kong Tung Chung Station is 14 minutes by foot.

Can I cancel my reservation for free at Sheraton Hong Kong Tung Chung Hotel and receive a full refund?

Yes, Sheraton Hong Kong Tung Chung Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Hong Kong Tung Chung Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 250 out of 478 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 185 out of 478 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 30 out of 478 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 9 out of 478 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 4 out of 478 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Excellent

Shuk Mee Christine
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view
Stayed 1 night in Sep 2022

10/10 Excellent

Derryn
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Cheuk Ying Ivy
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and friendly. Breakfast is great with lots of variety. Sound-proofing in room needs improvement as I can hear clearly the noise from next door. Overall experience is good.
Stayed 2 nights in Sep 2022

10/10 Excellent

Phoebe
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Veronica, Lindfield
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since MTR to airport doesn’t open till 6am and I had to be at checkin by 6am, I chose to stay 1 night at this hotel near airport. I had a beautiful view of the ocean. The chinese restaurant, Yue is excellent. Definitely will stay again before flying or staycation if I come to HK in future. Taxi to airport was HKD80 with 2 pieces of checkin luggage.
Stayed 1 night in Aug 2022

10/10 Excellent

Ching yin ringo
Stayed 1 night in Aug 2022

10/10 Excellent

Ian, Wan Chai
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Where to start. This hotel is ruined by its appalling service. 1) Housekeeping waking you up at 9am on a Saturday morning. 2) multiple appalling fails in the heavily priced Sunset Grill restaurant. Even forgetting one diner’s complete order as well as slow and sloppy service. 3) queuing for 30 minutes for breakfast…..remember this is a 5star place …….not a cafeteria 4) room key being disabled because we were “late” back to room due to (3) above. 5) told by staff I had to go to lobby to fix the key issue 6) high degree of staff with no language skills. This place is cruising as a 3star hotel as HKers have no choice due to quarantine. It’s charging 5 star prices however. It’s a joke. Please avoid.
Stayed 2 nights in Aug 2022

8/10 Good

Tsang
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and clean. Breakfast has many variety. But the parking is expensive.
Stayed 1 night in Aug 2022

10/10 Excellent

Clive
Stayed 1 night in Jul 2022

10/10 Excellent

Lai Shan