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Sheraton Hong Kong Tung Chung

Photo gallery for Sheraton Hong Kong Tung Chung

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
View from room
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Sheraton Hong Kong Tung Chung

Sheraton Hong Kong Tung Chung

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
9 Yi Tung Road, Lantau Island, Tung Chung

Explore the area

  • AirportHong Kong (HKG-Hong Kong Intl.)10 min drive
  • Popular LocationHong Kong Disneyland15 min drive
  • Popular LocationMa Wan Tung Wan Beach17 min drive
  • Popular LocationVictoria Harbour34 min drive

Choose dates to view prices

About this area

Tung Chung

Located in Tung Chung, Sheraton Hong Kong Tung Chung is near the airport and by the ocean. Hong Kong Disneyland is a popular attraction and the area's natural beauty can be seen at Pui O Beach and Cheung Sha Beach. Airport Core Programme Exhibition Centre and Ma Wan Park are also worth visiting. Kayaking, water skiing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Tung Chung travel guideOpens in a new window
Map

What's nearby

  • Citygate Outlets - 8 min walk
  • Tung Chung New Development Ferry Pier - 11 min walk
  • Hong Kong Disneyland - 15 min drive
  • Ma Wan Tung Wan Beach - 17 min drive
  • Victoria Harbour - 34 min drive

Getting around

  • Light Rail Depot Station - 12 min drive
  • Hong Kong Tung Chung Station - 14 min walk
  • Hong Kong International Airport (HKG) - 10 min drive

About this property

Sheraton Hong Kong Tung Chung

4.5-star luxury hotel near Citygate Outlets
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. All 218 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Sheraton Hong Kong Tung Chung offers 218 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Spa has 2 treatment rooms. Services include deep-tissue massages, Thai massages, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (HKD 528 per day)
  • Covered valet parking on site (HKD 600 per day)
  • Wheelchair-accessible parking available
  • Free roundtrip train station shuttle from 7:00 AM - 10:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 284 for adults and HKD 141 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Lobby Lounge
  • Cafe Lantau
  • Yue
  • Sunset Grill

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (15801 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

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See similar properties

Tung Chung
Tung Chung
4 star
4 star
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Pool
Pool
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 330.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 284 for adults and HKD 141 for children (approximately)
  • Covered self parking fee: HKD 528 per day
  • Covered valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 330.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hong Kong Tung Chung Hotel
Sheraton Hong Kong Tung Chung Tung Chung
Sheraton Hong Kong Tung Chung Hotel Tung Chung

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 192 out of 382 reviews
5 - Excellent 50%
Rating 4 - Good. 157 out of 382 reviews
4 - Good 41%
Rating 3 - Okay. 22 out of 382 reviews
3 - Okay 6%
Rating 2 - Poor. 8 out of 382 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 382 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in Mar 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is a bit small but reasonable size. Would be great if the swimming pool is heated so we could swim.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice in all aspects. We shall definitely consider this hotel for future staycations if overseas travelling is still a concern. We met some difficulties in reaching the hotel on foot (Goggle Maps guide didn't work) due to passage blocked by nearby construction site. The booking confirmation should best make guests aware of the hotel shuttle bus service.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

4/5 Good

Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/5 Good

Traveled with family
Gd hotel-no way ask for cmpltry prkg as Bonvoy
Hotel was good since it is very new. But regretfully the hotel cannot offer parking for hotel guests - even when I asked for a complimentary one as a Bonvoy Member - they were too difficult to ask for it - considering the location of the hotel, they should expect that local guests (which is what they are catering at right now due to COVID) will be bringing their cars with them during their stay. I stayed in other Bonvoy listed hotels - and I was provided with a complimentary parking. Don't understand why this hotel just cannot!
Stayed 1 night in Oct 2021