5/5 Excellent
Elaine
Traveled with family
Oct 15, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Sheraton Hong Kong Tung Chung
Photo gallery for Sheraton Hong Kong Tung Chung
Overview of Sheraton Hong Kong Tung Chung
Sheraton Hong Kong Tung Chung
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
9 Yi Tung Road, Lantau Island, Tung Chung
Explore the area
- Hong Kong (HKG-Hong Kong Intl.)6 min drive
- Hong Kong Disneyland11 min drive
- Ma Wan Tung Wan Beach17 min drive
- Victoria Harbour28 min drive
Choose dates to view prices
About this area
Tung Chung
Located in Tung Chung, Sheraton Hong Kong Tung Chung is near the airport and by the ocean. Hong Kong Disneyland is a popular attraction and the area's natural beauty can be seen at Pui O Beach and Cheung Sha Beach. Airport Core Programme Exhibition Centre and Ma Wan Park are also worth visiting. Kayaking, water skiing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
What's nearby
- Citygate Outlets - 8 min walk
- Tung Chung New Development Ferry Pier - 11 min walk
- Hong Kong Disneyland - 11 min drive
- Ma Wan Tung Wan Beach - 17 min drive
- Victoria Harbour - 28 min drive
Getting around
- Melody Garden Station - 11 min drive
- Hong Kong Tung Chung Station - 13 min walk
- Hong Kong International Airport (HKG) - 6 min drive
Restaurants
- Lobby Lounge – Café offering international cuisine. Serves breakfast, lunch, and dinner daily.
- Cafe Lantau – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
- Yue – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
- Sunset Grill – Restaurant offering international cuisine. Serves lunch and dinner daily. Reservations required.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Covered self parking on site (HKD 528 per day)
- Covered valet parking on site (HKD 600 per day)
- Wheelchair-accessible parking available
- Free roundtrip train station shuttle from 7:00 AM - 10:30 PM
- Train station shuttle at scheduled times
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 284 for adults and HKD 141 for children
- 1 restaurant
- 1 poolside bar and 1 bar/lounge
- 24-hour room service
Things to do
- 24-hour fitness center
- Full-service spa
- Outdoor pool
- Sauna
- Shopping
Family friendly
- Grocery/convenience store
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
- Korean
Business services
- Conference space (15801 square feet)
- Meeting rooms - 7
Outdoors
- Garden
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 2 treatment rooms
- Body treatments
- Manicures and pedicures
- Massage - deep-tissue
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Lever door handles
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Transfer shower
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Egyptian cotton sheets
- Heating
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- 49-inch LED TV
- Cable channels
- Pay movies
- Premium channels
Food and drink
- Electric kettle
- Espresso maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Free newspapers
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Slippers
Similar properties
See similar properties
Tung Chung
Air conditioned
Hotel
Guest rating 4+
Family friendly
Free WiFi
4 star
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for HKD 330.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Service fee: 10 percent
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: HKD 284 for adults and HKD 141 for children (approximately)
- Covered self parking fee: HKD 528 per day
- Covered valet parking fee: HKD 600 per day
- Rollaway bed fee: HKD 330.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Sheraton Hong Kong Tung Chung Hotel
Sheraton Hong Kong Tung Chung Tung Chung
Sheraton Hong Kong Tung Chung Hotel Tung Chung
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.5/5
Cleanliness
4.3/5
Staff & service
4.2/5
Amenities
4.4/5
Property conditions & facilities
1/5 Terrible
Ian, Wan Chai
Traveled with partner
Oct 3, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021
5/5 Excellent
Kwok Hung
Traveled with family
Aug 31, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Aug 2021
3/5 Okay
Lai Yin
Aug 30, 2021
Stayed 1 night in Aug 2021
5/5 Excellent
Tsz Yee
Traveled with family
Aug 27, 2021
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021