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Luxury Villas Jardín Caracol

4.5 star property

Choose dates to view prices

Take advantage of a terrace, a garden, and laundry facilities at Luxury Villas Jardín Caracol. Treat yourself to a hot stone massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, Pool View

Down comforters, in-room safe, individually decorated

Deluxe Suite, Pool View

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Superior Suite, Pool View

  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite, Pool View

Down comforters, in-room safe, individually decorated

Family Suite, Pool View

  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Villa, Private Pool, Pool View

Down comforters, in-room safe, individually decorated

Luxury Villa, Private Pool, Pool View

  • 95 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Located in La Veleta, a neighborhood in Tulum, Luxury Villas Jardín Caracol is near the airport. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
View more Villas in Tulum
Map
Calle 7 pte con 14 sur, Mza 52, Lote 17, Condominio Jardín Caracol, Tulum, QROO, 77769

What's nearby

  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    12 min drive - 6.3 km
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    14 min drive - 7.8 km
  • Holistika Art Walk
    16 min walk - 1.4 km
  • Hospital de Tulum
    4 min drive - 1.8 km
  • Dos Aguas Park
    4 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO)
    42 min drive

Restaurants

  • Vaivén
    10 min walk
  • El Aguajito Marisqueria
    11 min walk
  • Delicia
    16 min walk
  • La Taqueria Pinches Tacos Shop
    9 min walk
  • La Baguette
    15 min walk

About this property

Luxury Villas Jardín Caracol

  • Luxury villa near Tulum Mayan Ruins
  • Take advantage of a terrace, a garden, and laundry facilities at Luxury Villas Jardín Caracol. Treat yourself to a hot stone massage or other spa services. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Express check-out, babysitting (surcharge), and a banquet hall
    • Wedding services, beach umbrellas, and an elevator
  • Room features
  • All guestrooms are individually furnished, and have comforts such as air conditioning and separate dining areas, in addition to thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • 42-inch flat-screen TVs with Netflix, streaming services, and digital channels
    • Balconies or patios, wardrobes/closets, and separate dining areas

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Property amenities

Beach

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Sports massages
  • Swedish massages

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Water dispenser

Dining

  • Chef service
  • Dining table

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (31 inch wide door)
  • Handrails in hallways (45 inches high)
  • Handrails in stairways (45 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 17 2026 to March 16 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Luxury Villas Jardín Caracol have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Luxury Villas Jardín Caracol pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Luxury Villas Jardín Caracol?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Luxury Villas Jardín Caracol?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Luxury Villas Jardín Caracol located?

Located in La Veleta, this luxury villa is within 2 mi (3 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Jaguar Park and Hunab Lifestyle Center are also within 3 mi (5 km).

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Reviews

Luxury Villas Jardín Caracol Reviews

6.0

4.0

Cleanliness

6.0

Amenities

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

6/10 Okay

Maria

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Staff were amazing. The place could be cleaner. I brought up the issues and what were missing to the owner and they fixed them right away. They did an amazing job making it up to us and that was wonderful. Road to get in and out of the place is not paved.
Stayed 7 nights in Feb 2026