Tsuetate Hotels

"Clean and spacious traditional style room. Toilet was somehow a bit too small though, not particularly comfortable to use. Basin (for hand washing after using toilet) was then on the other side of the room which was a bit inconvenient. Hot spring facilities were at a different building (much newer and modern) which were 2 mins walk away. That was a slight problem when it was raining heavily when we were there. Parking was not great for our bigger car (RAV4 size type SUV). Tight space and lot of guests made parking very difficult. During golden week, when we stayed there, dining options at night were very limited in nearby regions."

"The hotel staff were not very helpful. It would be better if they could provide useful information, such as nearby restaurants, when guests check in at the counter—especially since the hotel does not have its own dining facilities. Many guests are visiting for the first time, so this kind of guidance would really improve their experience. Many parking lots near hotel. 👍"

"The beds are very comfortable. All rooms have great views. Dinner and breakfast buffets offer many options. Highly recommended. "

"Hotel only has 8 room and everything was very organized "

"This makes for a great Ryokan experience. Staff were really helpful and you won't want to miss this Japanese onsen experience."

"Beautiful resort! Amazing food! Beautiful robes! Staff incredibly helpful and friendly!! Will be returning!!"

"Parking was excellent, huge car park at rear with direct access to hotel lounge. Super clean, modern rooms. There is a food warm up arena with oven, grill, microwave and utensils! "

"From the very start the staff was very nice, even though we weren't the best tourists. We stayed a short time, and in that tike the staff was friendly, despite our Faux Pas and were willing to help us with arranging luggage forwarding. The room we booked was very clean and offered coffee, tea, and ice water in our rooms which we were free to use. The mats we slept on we comfortable and had plush blankets that almost kept us TOO warm during the cool Spring nights. The Onsens though were the star of the show. We had two private Onsen attached to our room, one that was inside and one that was Open-Air. Both were incredible to be in and legitimately helped myself and my travel companion with aches and pains during the trip. I can't recommend this place enough. Must go Onsen if you find yourself in Hita."

"Excellent customer service. Provides shuttle bus service on arrival and departure from the property. Also provides a free booking of a private Onsen room for every staying resident."