Hotels near Townfair Shopping Center

"We reserved 2 rooms with queen beds on arrival we got full size and twin No toilet paper Phones didn’t work Tub look stain up and has paint clipping my child was scared"

"I was very disappointed when arriving. I booked 2 rooms through hotels.com and then I called the hotel directly to see if we could get joining rooms as we had multiple younger kids and 3 adults that we were having to split between the 2 rooms. I thought if we had joining rooms the kids could go back and forth and not have to go into the hallway. I was told that I had to be a IHG member to get joining rooms and it didn't cost to be a member. So, I said why not and signed up. When we arrived- I was told that the joining rooms were all booked up after I booked approx a month out. The rooms that we got were right beside each other- not bad- but it was the point of me going through calling them to get what I wanted and told I could have what I wanted if I just became a member, and I did, and assumed everything was good. When we got up the next morning to eat breakfast before heading out- there were NO eggs, and the waffle machine was broken. So, all they had to eat was some sausage, boiled eggs, cereal, bagels, and grapes. We had to go somewhere else to get breakfast. I booked this hotel- specifically for the breakfast and not having to go somewhere else. And we stayed in May with hopes of the kids using the pool which wasn't open yet. (Which ended up not being a huge deal as we didn't have a lot of time to spend at the hotel)"

"Bathroom sink kept clogging. No microwave. For this type of hotel bathroom was scraped up on sink."

"Room was clean but there was no phone in the room so I would have had to walk back to the lobby if I needed anything from the staff. That was odd to me but I didn't need anything. I wasn't there much because I got in late."

"Everything was ok outside of the sewer smell coming from the bathroom all day… It’s also an older hotel so you hear every noise. "

"Stayed here for Kentucky Derby... rooms were good. Our toilet didn't work the entire trip, at $600/night that was less than ideal. Had to tell front desk several times... never stayed working. Boiling lava hot hot tub, I mean, uncomfortably hot, we also told staff and they didn't fix. Really nice people here though...."

"The room was large and had plenty of room however it wasn’t very clean the pull out couch had something gross on the blankets so we used a clean sheet to cover it and I got a blanket out of my car. There was hair in the bathroom from someone else and the bathroom door had serious water damage (also only 3 towels for 5 people). The pool area had no dry towels but there were dirty wet ones all over the place in there. The front desk was pretty good. He was not the quickest person but overall did a good job. For the price the stay was good overall and the kids enjoyed to breakfast which is always a bonus."

"The staff is very nice and helpful makes you feel welcomed the breakfast was ok"

"The evening host at check-in, ‘Ameida’ was pleasant and fantastic! The hotel was quiet and peaceful! Comfy pillows/beds. Good price!"