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The Richmond Hotel

2.0 star property
Hotel in Torquay with a 24-hour front desk

Choose dates to view prices

Photo gallery for The Richmond Hotel

Beach
Lobby
Exterior
View from property
Miscellaneous
The Richmond Hotel, in Torquay City Centre, offers a genuine welcome. Multilingual staff provide attentive service at the 24-hour front desk, and free WiFi in public areas keeps guests connected. Previous visitors value the helpful around-the-clock assistance.

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Free WiFi
The current price is P2,052
P2,463 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, Ensuite, Sea View

Room

Deluxe Double Room, Ensuite, Sea View

Highlights

Heating
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Comfort Double Room, Ensuite

Room

Comfort Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Ensuite, Sea View

View from property

Superior Triple Room, Ensuite, Sea View

Highlights

Heating
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Triple Room, Ensuite

Room

Standard Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room, Ensuite

Room

Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Ensuite

Room

Basic Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Ensuite

Room

Standard Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Deluxe Suite, Accessible

Room

Deluxe Suite, Accessible

Highlights

Separate sitting area
Heating
Separate bedroom
Electric kettle
Desk
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Economy Double Room, Ensuite

Room

Economy Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite, Sea View

View from property

Quadruple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Twin Room, Ensuite

Room

Comfort Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
27 Croft Road, Torquay, England, TQ2 5UD

What's nearby

  • Torre Abbey Sands - 3 min walk - 0.3 km
  • Princess Theatre - 6 min walk - 0.6 km
  • Torre Abbey - 8 min walk - 0.7 km
  • Meadfoot Beach - 3 min drive - 2.1 km
  • Babbacombe Beach - 4 min drive - 2.7 km

Getting around

  • Torquay Station - 14 min walk
  • Exeter (EXT-Exeter Intl.) - 43 min drive

Restaurants

  • ‪TQ Beerworks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Brody's Breakfast Bistro - ‬6 min walk
  • ‪Visto Lounge - ‬8 min walk
  • ‪Cafe One Hundred - ‬7 min walk

About this property

The Richmond Hotel

Hotel located in Torquay City Centre
The Richmond Hotel provides free continental breakfast and more. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Self parking (surcharge), smoke-free premises, and a 24-hour front desk
  • Multilingual staff

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Is The Richmond Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Richmond Hotel?

As of Sep 21, 2025, prices found for a 1-night stay for 2 adults at The Richmond Hotel on Sep 28, 2025 start from P 2,052.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Richmond Hotel?

Self parking is available for a fee.

What time is check-in at The Richmond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at The Richmond Hotel?

Check-out is at 10:00 AM.

Where is The Richmond Hotel located?

Located in Torquay City Centre, this hotel is within a 10-minute walk of Riviera International Conference Centre, Torquay Marina, and Princess Theatre. Torre Abbey Sands and Torre Abbey are also within 15 minutes. Torquay Station is 14 minutes by foot and Torre Station is 16 minutes.

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Reviews

The Richmond Hotel Reviews

6.6

6.8

Cleanliness

8.4

Location

7.6

Staff & service

4.4

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 61 out of 300 reviews
Rating 8 - Good. 94 out of 300 reviews
Rating 6 - Okay. 48 out of 300 reviews
Rating 4 - Poor. 41 out of 300 reviews
Rating 2 - Terrible. 56 out of 300 reviews

Reviews

8/10 Good

sukhwinder

Liked: Cleanliness, staff & service, amenities
Excellent service by Hotel Staff
Stayed 1 night in Aug 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities
The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Required a lot of up and down climbing to get around
Stayed 4 nights in Sep 2025

6/10 Okay

Sam

Disliked: Cleanliness
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Stayed 2 nights in Aug 2025

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Stayed 1 night in Sep 2025

8/10 Good

Chandan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly
Stayed 1 night in May 2025

6/10 Okay

Nick

Liked: Staff & service
Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.
Stayed 3 nights in Aug 2025

2/10 Terrible

Yvonne

Disliked: Staff & service, property conditions & facilities
I was s bit worried staying there as a single traveller
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
Stayed 3 nights in Aug 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Stayed 2 nights in Aug 2025

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheap as chips, which is why I booked it. But the room was dingy. Lots of areas badly in need of maintenance and the icing on the cake was a badly chipped mug provided to make coffee.
Chipped cup in room for tea and coffee
View from the room
Damaged leaky bath
Stayed 1 night in Jul 2025

2/10 Terrible

Matt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy room, drunk people next door. Very supportive reception staff. Dangerous shower and bath facilities.
Stayed 2 nights in Jun 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
We took one look and walked away didn’t stay ! Just didn’t like the hotel or the vibe of it . Very run down
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Charges for parking outragous
Stayed 4 nights in Jul 2025

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel before it was lovely new owners now arrived was told I needed photo ID if I didn’t have it I had to pay £100 deposit they charge you £10 for parking you can park out on the road for free plenty of space my bathroom has mould door not painted properly Toilet roll hanging off wall curtains with filthy sideboard was stained and scratched up. Need a good clean and new furniture. Must say bedding was very clean comfortable bed had a beautiful view from balcony. As long as you know, it’s a budget hotel you’ll be okay don’t expect the Ritz.
Stayed 1 night in Jul 2025

4/10 Poor

Lewis

Liked: Cleanliness
Disliked: Staff & service, amenities
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Stayed 2 nights in Aug 2025

4/10 Poor

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Stayed 2 nights in Aug 2025

2/10 Terrible

Mandy

Disliked: Cleanliness, amenities, property conditions & facilities
Im sure this place is nothing more than a drug den, no body on reception, police presence, dirty shabby looking building
Stayed 1 night in May 2025

2/10 Terrible

Drilon

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed was understatement No water Then no hot water Rooms were awful curtains didn’t fit window Was worse than a hostel
Stayed 1 night in Jun 2025

2/10 Terrible

Madhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They can improve but need to be honest

no information on refurbishment work about the property
Stayed 1 night in May 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Stayed 3 nights in Aug 2025

2/10 Terrible

Mary

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No cold water for the whole of the 7 days had to buy bottled water to have wash lift never worked for the whole of the stay room not cleaned at all for 7days towels not changed for the whole of the stay bin not emptied for the whole of the stay tea tray not filled up just absolutely disgusting the only thing that was good was the view if I could of found some were else to stay I would have left on day 2
Stayed 7 nights in Jun 2025

2/10 Terrible

Trevor

Disliked: Staff & service
I booked a room for a one night stay on Torquay, as i was travelling from Reading to pick my partner up in Paignton. I was going to leave about 7, after work, to get there for approx 11pm. I rang and made sure i could get in. i was told that if i got there after 10pm, i would be charged an additional £15 late check in fee. I have never heard that before in my life. Suffice to say, i didn't use the room and travelled down in the morning. maybe these things exist, but i've never heard anything so stupid in all my hotel staying days.
Stayed 1 night in Jul 2025

2/10 Terrible

Penny

Disliked: Cleanliness, amenities, property conditions & facilities
Awful! No running cold water in room, couldn't flush toilet, kettle was disgusting so couldn't use, no cups,no soap. Poor cleanliness. TV okay, bed comfy, clean bedding and towels. Parking advertised but be warned there is a £10 charge per night which I found out on arrival and didn't see mentioned on website.
Stayed 1 night in Jun 2025

4/10 Poor

Katarzyna

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very old, there is renovation going inside so its mess and dirt everywhere. Think they should close it for now. Room was ok to sleep- nothing else. Kettle and 2 cups provided- no tea coffee etc. Its also not clearly stated but they charge £10 extra for parking per night which is quite expensive. We won't be back anytime soon.
Stayed 1 night in May 2025