Family friendly Hotels in Toa Baja, San Juan

"My family had a great time here, the beach is wonderful."

"Beautiful hotel with great service! The views are stunning!"

"Amenities were great! Staff was super polite and helpful. Housekeeping was great! Ability to walk right onto the beach was phenomenal! The only slight downfall was the dinig options. Dining option were limited and on the expensive side compared to other restaurants. This is easily avoided, became their are other restaurants within walking distance. Everything else was great! I would definitely recommend and stay again. "

"Amazing service !"

"Such a Beautiful property! Everything was in walking distance! The beach was so clear!"

"Everything is perfect "

"Ehh"

"The room was excellent- roomy, comfortable and beautifully decorated. We just had one problem with checking in. We arrived very early and were told we could stow our luggage and they would contact us when the room was ready. At 3:30 we checked to see if the room was ready yet but it was not. At 4:39 we returned to see many others checking in. We had to wait in line and the young lady that then checked us in (the same person that earlier said the room was not ready) checked us in. We were upset for the delay but she just asked if anyone had texted us. We said no- she looked at the computer and found the wrong number had been entered. Despite us being upset by all this she never apologized or acknowledged our frustrations. Instead she just kept talking at us - ignoring any concerns we expressed which just made us more frustrated. A little understanding or compassion would have gone a long way. "

"Wonderful, good service, nice people!!"