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Hotel Cristallo Relais Sure Hotel Collection by Best Western

Property class: 3

Choose dates to view prices

At Hotel Cristallo Relais Sure Hotel Collection by Best Western, you can look forward to an airport shuttle, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, MATISSE, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P5,307
P6,126 total
includes taxes & fees
Aug 26 - Aug 27

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Three metallic numbers '2', '2', '0' on a wooden surface.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp and a vase of sunflowers, and towels on the beds.

Standard Room, 3 Twin Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a lamp, a window with curtains, and a view of the sky.

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, each with a patterned bedspread and pillows, and neatly folded towels on the beds.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with a large bed, two pillows, a nightstand, and a painting on the wall.

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi
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About the neighborhood

Tivoli is home to Hotel Cristallo Relais Sure Hotel Collection by Best Western. Terme di Roma - Acque Albule and UCI Cinemas Roma Est are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Roma Est and Tiburtino Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Città dell'Aria Stadium or Parco Kolbe. Visit our Tivoli travel guide
Map
Via Maremmana Inferiore Km. 0,500, Villa Adriana, Tivoli, RM, 00019

What's nearby

  • Ancient ruins with columns and arches.
    Hadrian's Villa
    4 min drive - 2.2 km
  • A historic fountain with multiple water jets, surrounded by a reflective pond and lush greenery.
    Villa d'Este
    6 min drive - 3.7 km
  • The Colosseum in Rome with tourists around.
    Colosseum
    37 min drive - 33.4 km
  • Hadrian's Villa Greek Theater
    3 min drive - 1.9 km
  • Terme di Roma - Acque Albule
    9 min drive - 5.5 km

Getting around

  • Bagni di Tivoli Station
    5 min drive
  • Ponte di Nona Station
    14 min drive
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO)
    50 min drive

Restaurants

  • McDonald's
    8 min drive
  • Public House-Whisky Bar
    8 min drive
  • The Golden Pot
    5 min drive
  • Alice Pizza
    10 min drive
  • Ristorante Antiche Terme di Diana
    10 min drive

About this property

Hotel Cristallo Relais Sure Hotel Collection by Best Western

  • Hotel near Villa d'Este
  • At Hotel Cristallo Relais Sure Hotel Collection by Best Western, you can look forward to an airport shuttle, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, MATISSE, offers lunch and dinner. In addition to a garden and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • An elevator, tour/ticket assistance, and meeting rooms
  • Room features
  • All guestrooms at Hotel Cristallo Relais Sure Hotel Collection by Best Western boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Select Comfort beds and cribs/infant beds (surcharge)
    • Bathrooms with showers and bidets
    • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MATISSE
  • MATISSE

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Front desk

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 20 per day
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058104A1E402U34V

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Cristallo Relais Sure Hotel Collection by Best Western have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Cristallo Relais Sure Hotel Collection by Best Western on Aug 26, 2026 start from P5,307, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cristallo Relais Sure Hotel Collection by Best Western pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

Check-in start time: 2:00 PM; Check-in end time: 1:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

Check-out is at 11:00 AM. Late check-out is available for EUR 30 (subject to availability).

Does Hotel Cristallo Relais Sure Hotel Collection by Best Western provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per vehicle applies.

Where is Hotel Cristallo Relais Sure Hotel Collection by Best Western located?

Situated in Tivoli, this hotel is 1.1 mi (1.7 km) from Hadrian's Villa Greek Theater and within 3 mi (5 km) of Hadrian's Villa and Villa d'Este. Terme di Roma - Acque Albule and Chiesa di San Pietro alla Carità are also within 3 mi (5 km).

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