Thornton Rust Hotels

"The staff were very friendly. The whole bar area was pet friendly. The room was fine for us and the dog."

"Lovely independent hotel in the centre of Barnard Castle. Room was really warm, comfy and spacious, had everything we needed and spotless. Staff throughout our visit were fabulous - from reception to housekeeping to bar. Had plans with family who live nearby so didn’t get to try the restaurant but menu looked great and was busy all of the time. Excellent value for money."

"Great place to stay for a weekend. Room was first class, bar and food great, staff friendly and helpful "

"The room was absolutely filthy - even the kettle was dirty. The bathroom had black mould in it and there was mould / damp above the bed. The window didn't open so we couldn't even air the room. I dropped some clothing on the floor and when I picked it up it was covered in dust / dirt and small curly hairs... I know the room was cheap - the furniture was all very old and dated which is fine but the very least I expect from a hotel room is for it to be clean. The breakfast was the only redeeming feature - the breakfast was good and the breakfast chef was lovely. "

"The accommodation was lovely although a little tired in places. We stayed in a Geo Dome (D2) and although the weather was not ideal due to Storm Dave the room was warm and comfy. I slept well enough and toilet not far from the dome so no real issues. The thing that let the place down was the service in the pub/restaurant. We had a table booked for 8pm, turned up ten minutes early ordered just after 8 and at 9:10pm we had to ask if we had been forgotten about! We had but the chef reopened the kitchen and cooked for us and eventually got our meal at 9:30ish. A little too late for me but my husband said his food was delicious - Giant Yorkie and a leg of lamb he said was cooked to perfection. Breakfast again this morning was extremely slow and once again we had been forgotten about. All things which can be helped never mind how busy it was. It was heaving last night. Atmosphere made up for it. "

"Nice clean good quality accommodation warm good size room and bed plenty of tea coffee etc. "

"Lovely big room, comfortable bed, friendly welcoming staff! Only downside the room was overlooking the market square which made it noisy after pubs closed! Overall pleasant stopover! Will hopefully spend more time exploring Richmond next visit!"

"Clean room, lovely bar, nice range of drinks. Nice sunday dinner, great atmosphere, log fire bar. Breakfast was the usual cereals etc, bacon, toast, sausage was Richmond (not my preferred). Nice fresh croissants and goot drink selection I have stayed before and will stay again due to price, location, lovely romantic stay"

"Right in the middle of Masham so shops, pubs, eating places and free parking. All staff were very friendly and efficient. Room quiet and very clean"