Thornthwaite with Padside Hotels

"We didn’t take our pets "

"Beautiful hotel with friendly staff. Only complaint was hotel was tricky to find walking with bags from the train station. More signage needed "

"The Wifi was a bit dodgy, ended up having to use data a lot of the time I was there. Otherwise a decent stay. Housekeeping came everyday and had the room nicely cleaned. "

"Great location, comfy beds."

"Warm greeting on reception by Dev who welcomed us to the hotel. He made checking in & checking out a pleasant experience. All staff around the spa, bar area & restaurant were friendly. The hotel itself had a restful & chilled atmosphere & we would highly recommend it."

"Room was huge but a bit dark. Bathroom a little dated - shower didn't maintain a constant temperature and was a bit weak. Absolutely spotless. Had to hunt for a hair towel and tea and coffee facilities. No iron - but there was an ironing board. Staff really friendly and helpful. Great porridge and selection at breakfast. Great location near to town centre with reasonable and safe parking."

"I do not dislike pets but I do object to dogs under the tables in the restaurant. My friend is allergic and we had to move tables due to this situation arising. It’s unacceptable! Also breakfast was served 7.30-9.30 but at 9.25 everything was being cleaned away and some guests arriving at this time were not offered specialist milks or hot food. Unacceptable really. My friend and I were in the breakfast room by 9.10am and so were well fed. However we were not allowed to take our hot drinks into the lounge and they were poured into paper cups. Not had this experience before. The rooms were very comfortable no problems at all in that respect. "

"Clean room, good staff, enjoyed our stay"

"Lovely clean very spacious room. Convenient for meeting friends and had good accessability facilities."