Thompson Hotels

"The hotel is good overall, the carpet seems a bit tired. Not so much options on the menu. Overall, we really enjoy ourselves as a family. "

"Only issue is the car park needs resurfacing and bays marked properly "

"Lovely "

"Staff are very friendly and helpful. We had dinner on arrival and food was good and reasonably priced. We stayed at rooms 207 & 208 which I guess is in the old part of the building so dated as expected but it was clean. Ample parking and located conveniently in the middle of town near shops and restaurants. Overall a very pleasant stay."

"No complaints "

"We stayed in a deluxe family room which was very spacious and had a nice bit bathroom. The room was pretty clean but the top of the headboard was very dusty. There was a kettle and some tea in the room but no coffee maker or even instant coffee and there was no fridge. The breakfast has a good selection on the buffet and a lot of menu items that you can order which were included in the price. Hotel guests have to pay extra to use the facilities on top of the room price at £10 per person, you also only get a robe if you are on a spa day. The "spa" was just a swimming pool, jacuzzi, sauna and steam room. There wasn't much relaxation space or loungers. I would have been very disappointed if I was coming for a spa day alone as the swimming pool was full of kids and wasn't very relaxing spa experience at all. The massage I had was very good and I would recommend getting one. Overall the hotel and the staff were nice and we had a good stay. "

"The staff was amazing. When we got there and our room wasn’t set up as a twin for my adult daughter and I they swiftly offered us both our own rooms using an unbooked room - we don’t even have to ask. They went above and beyond to ensure we had a great stay. Thanks!"

"Expedia…. I accidentally put the wrong dates in for my stay, and I only realised once I’d booked, basically the wrong month.. When I tried to amend it they wouldn’t, they told me to cancel my booking (with no refund) and re book.. so I never actually stayed and the hotel got paid tegardless"

"The building is falling apart!! The windows are Single glazed so it was so noisy and the actual window frames were rotten so there were massive gaps in the window. I tried pugging the hoes with tissue but it did little good! The staff were friendly and helpful, the food was average at best. The bed itself was comfortable and clean "