Hotels with Spa in Thirsk, England

"Quiet hotel, helpful staff, particularly the young staff, eager to make your stay a nice stay, I did notice an older staff member answering a young staff member with a direct answer and not with the courtesy I’m sure she would have wanted from him in the breakfast area, but the young man just walked to the greeting area and carried on, well done to him but shame on her, it stayed with me for a while, this was this morning Sunday 17th May."

"Old shower controls I found hard to use. I had a problem with the door, but a maintenance man came quickly to fix it!"

"We stayed in a twin room. It was very dark, and the bathroom was quite small. We did not even have a place to hang the hand towel. Room service was quick, but the restaurant was quite slow. Great location!"

"Great location ,great hotel , very Grand !"

"The room was ok on arrival if you look past the stains on the carpet and hole in the hand towel. When I opened the hand towel a big clump of dark brown hair fell out of it. Made me feel sick. Staff were nice. Check in was horrendous with only one person on the desk so a massive queue had formed. They take £100 off your card “in case” you spend anything on your room during your stay. Parking is ridiculous at £18 a night and a tiny car park it’s difficult to find a spot. Preparations for a wedding stopped us using the overflow car park. Restaurant food was barely ok and very expensive. We were asked if we’d like water for the table then charged £4.50 for the pleasure. Saying that breakfast is wonderful with lots of choice. The spa treatments were fully booked all weekend due to the wedding but the pool etc was available. Don’t use the lockers. If you’re lucky enough to get into one you won’t be able to use it again to get your belongings back as the locks are dodgy. The reception staff have to come in and smash the door off to get you your things out. They advertise free WiFi but we could never log on. The TV doesn’t connect either so only the usual channels to watch. All in all with the tired rooms, poor parking and poor food the stay is overpriced and definitely not a luxury stay. I wouldn’t go back."

"Nice hotel only issues I had was parking can be a nightmare and even though reserved parking is offered cones are moved and your space is lost. Shower water pressure is terrible and needs improving. "

"Room was clean. Breakfast was fresh and replenished quickly. Easy to use coffee machines and could order scrambled or poached eggs. Fried eggs out. Pool was great "

"The setting of this hotel is beautiful. The room we had was recently renovated and was extremely comfortable. The staff were great, very friendly and attentive. We will be back to Harrogate and will definitely look to stay here again. The on-site Amber's restaurant is divine, and the food was amazing."