The South hotel rooms a the Club Quarters

"Privacy"

"I do not recommend this hotel at all. This was honestly one of the worst experiences I have ever had while traveling with my family. The rooms were extremely dirty, the beds were broken, and the air conditioning barely worked. The room keys constantly stopped working, and the staff did nothing to properly fix the situation.On top of that, they charged extra money to my account, promised they would refund it, and I am still fighting to get my money back. The pools were completely overcrowded with no place to sit or enjoy time with family. The beach was dirty and smelled terrible, and the bathrooms were clogged and disgusting.To make things even worse, if you have a larger vehicle they give you a hard time about parking and charge you extra money to park somewhere else, even when you have to do it yourself because they won’t help.By far the worst place I have ever stayed at. I would never come back, not even if the stay was free. I am still dealing with them trying to recover my money.Not only were the rooms disappointing, but the biggest issue is that they continue charging my bank account without authorization even after my stay. Money keeps disappearing from my account and I am still fighting to get my refunds back.This is completely unacceptable and extremely unprofessional. Guests should not have to worry about unauthorized charges or feel like their money is being stolen. I trusted this hotel with my family vacation and deeply regret it."

"It was a nice stsy"

"Clean room but the bed and pillows were not comfortable. The bathroom was rather small for a room that accommodates 4 people and the shower door gets in the way of the bathroom door."

"Clean for a one night stay "

"Check in/check out went smoothly. Front desk staff was knowledgeable, professional, and courteous. Asia checked me in and my experience with her was very pleasant and helpful. The parking fee provided a secure environment and in/out at all times. The hotel renovations are very nicely done and appealing. My room was comfortable and hot water, for a change. The in room digital safe was an added bonus (my iPad fit inside). Great location to walk to restaurants, nightclubs, and shops. I will stay at Washington Plaza Hotel again on my next trip to DC. WPH, I wish this hotel would add a Starbucks!!! You got your ears on? lol."

"Beautiful grounds, very clean rooms. The pools and water park was great! The food and drinks at the water park were good. The hallways need to be remodeled and the restaurant on site was not good at all. Other than that we had a wonderful time."

"Outdoor pool excellent..nice clean room I loved it"

"Very nice view"