Hotels near The Outlet Shops of Grand River

"Was great with our handicapped needs as well as kind to our pet. The facilities and staff are exceptional. Our stay could nit have been better."

"it was an overall good stay"

"Nice stay for quick trip. "

"Dog barking all night in room next to us "

"Very nice! "

"Very clean room, breakfast was yummy. The staff was very friendly."

"The room was clean enough.But smell like the bottom of a ash tray. The refrigerator smelled of marijuana and I had placed a gatorade in the refrigerator and the next morning, when I opened the gatorade, it smelled of pot. When I turned in my key, the next morning, I asked the desk person if the rooms were, it's a big smoke free and she said, yes. That is when I shared how horrible the room smelled. "

"This is the first time I have ever left a negative review on anything. However, it is warranted. We had issues with the air and the lights. There was apparently a short in the bathroom light fixture. It would not work most of the time. Also, my son slipped and fell in the shower. It was extremely slippery with no slip-resistant adhesives to prevent sliding. When we asked to file an accident report, they could not find the official paperwork and asked us to write down our information on a random piece of paper. When we asked to speak to a manger, she was not available. We were told to check back later. When we checked in later that day, we were told that the manager had called corporate about the accident report. However, we were not given any information regarding the filing. We stayed three days and asked numerous times to speak with her or have her call us. Not only has she never talked to us, no one from the hotel provided any information on the report, checked on my son, or made any effort to contact us at all. Very unprofessional. Would not recommend this hotel to anyone! "

"Excellent parking"