The Crags Hotels

"The property is amazing!! Couldn’t recommend it enough. Our room had an issue and they change the room straight away. The breakfast and restaurant is amazing. The food is fresh and tasty. You have to have a treatment at the spa, it is mind blowing. The pool area is clean and tidy too."

"Slightly dated in areas like the bathroom but overall we really enjoyed our stay. We had parking, it was in a great location, the staff were friendly and helpful, and the room was comfortable. It was a good stay for the whole family. We had breakfast and dinner there which were both enjoyable. Overall we would recommend. "

"Great hotel in a great location, right by the water and a short walking distance to all the restaurants at the marina. Parking right at the hotel as well. Rooms are lovely, staff were brilliant, very friendly and helpful. Breakfasts were good - will be staying here again next time we are in Knysna."

"Very clean with nice pool and adjoining restaurant."

"Very good value for money. Big outdoor swimming pool with good swimming depth. Nice breakfast in the morning. Secured car park. The host was very welcoming."

"We had a fantastic stay at Moonshine! From the moment we arrived, Carol made us feel incredibly welcome and well taken care of. The space was clean, comfortable, and thoughtfully set up, with great attention to detail that really made the experience special. We are visiting South Africa for the first time from Canada on the Garden Route and Carol’s space reminded us of a home away from home. Our 3 kids absolutely loved the pool, the bunk beds, and the hike, it made the trip even more memorable for our whole family. The atmosphere was relaxing and exactly what we were looking for, and Carol was always helpful, responsive, and genuinely warm. You can tell a lot of care has gone into creating a great guest experience. We truly enjoyed our time and would absolutely recommend Moonshine to anyone looking for a memorable stay. Looking forward to coming back again!"

"The staff were incredible, thank you Carol, Harry, Welcome, Bruce & Brenda, you guys were amazing. Thank you Bruce for the delicious dinners. Our room was exquisite as was the bathroom. You truly have a wonderful place. Will definitely be back"

"The hotel amenities are reasonable but be warned there are no TVs and spotty WiFi. There are no nearby restaurants so unless you want to take a 20-30 minute drive for a reasonable restaurant you are obliged to use the hotel restaurant. This gets to my unfortunate experience and low rating for the staff. After our first night being advised it was necessary to place your dinner selection before 12.00 we attempted to do so and were advised the kitchen was closed for the day. The premise had been taken over by an arranged conference and the restaurant leisure area had been converted to facilitate this. I asked why I had not been advised of this prior to arriving and was told that they did not have my contact details. As it was booked through Expedia they could obviously contacted me or certainly advised me in my arrival. When I informed the manager that to close the kitchen and turn the quiet boutique hotel into a conference centerwas unacceptable and I would be checking out her reply was “Good” I definitely would not recommend this hotel "

"Lovely staff, singling out Carmen and Felicia for special compliments! Food and service were good. Our room was spacious and comfortable. The views from the main lodge were outstanding. The pool was much warmer than our last visit in September 2004! We found Hog Hollow had lost a little of its rustic charm and was more like a hotel. "