Tenganan Pegringsingan Hotels

"Really loved our stay at Batu Kerang. Had a one bed villa - no. 9 - which was spacious, stylish and well laid out. The outside terrace was much bigger than we expected with a day bed, table and chairs and an amazing view. The property is beautifully landscaped and designed on a steep hill, but if we were ever too knackered to make the walk up to our villa, there was always a buggy around to take us there. We enjoyed using the upper pools and gym where there’s so much space. The breakfasts were probably the best we had throughout our trip in Bali and it was nice not to be charged extra for a non standard coffee. We had dinner twice at the poolside restaurant and the food was exceptional. Special mention for service. We had issues with some of the electrics in our villa and this was dealt with promptly. Also, my partner mentioned to them that our arrival had left something to be desired; when we arrived at the top gate, we were told to wait in a small, airless room ( think it was the security hut) until someone arrived to collect us and when we decided to have a little look around the property we were brusquely told not to wander off by a security guard. A day or so later we were presented w a voucher for two free cocktails and told that they appreciated being told as that way they could try and improve this for future guests. That’s how you do service. "

"Beautiful, cozy, clean room and wonderful location. The front desk staff was professional and kind and the guest relations lady, Sonia (?), was delightful. The only disappointment was that despite receiving an upgrade that came with a small private garden, the room did not have any view, which is a shame in such a beautiful location."

"Hotel was beautiful, relaxing and food was great ! Amazing staff everyone was super friendly we really enjoyed our stay "

"Had a wonderful time. The resort is beautiful, the food delicious and staff friendly, helpful and professional. Thank you"

"The most beautiful place, kindest people, and quiet. It is really tranquail. "

"This place was amazing. Very quiet, very local, very clean, very friendly. We would love to come back. "

"Room was kept spotless throughout the entire time"

"Staff were great, place is fantasic, location is spectacular. Definitely recommend!"

"Really lovely hotel ❤️"