Syston Hotels

"Parking difficult due to event in hotel. We paid for an executive double room, the bed was very small and uncomfortable, definitely not a double so if booking be aware. Description indicates a restaurant, there is not one and breakfast is not served on a Monday. The location was ideal for where we wanted to go. We will not book again sorry."

"The same aff were friendly. The grounds of the hotel are lovely. The room is tired and could do with a refurb and wasn't the cleanest room we have stayed in. We planned to have nre"

"Special mention to the duty manager who spent a good 30 minutes holding on the phone with Hotels.com to sort out a payment issue with my booking, that they created. "

"Clean room but toilets in bar were awful. Dirty and very worn. Restaurant staff all wonderful but need training on making sure diners have basics like cutlery before food is delivered. One gent brought us a knife and fork for dessert. Food was sub par too. Cold (supposed to be hot) mozzarella and pesto panini. Awful filling in a steak pie. 2 types of fruit on the breakfast buffet. Drinks service in the bar was slow. Room was clean and well kept, my only issue was no proper lighting anywhere. My spa treatment was amazing. Hayley was perfect in every way. Not enough loungers in the pool area but relaxation room was lovely. All staff pleasant and helpful. Only ever one person on reception so you had to wait ages for service. The doors to get in the reception were pull only which is not good enough when you have luggage. "

"Room was clean, bed cimfortable, friendly and helpful staff "

"Lovely room would definitely book again"

"parking is excellent and very convenient for the hotel. Staff are extremely helpful and friendly .Did not use the bar"

"Beautifully decorated rooms amazingly comfortable beds lots of linen and pillows amazing value for money thank you very much we'll come again"

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