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"The multiple staff I met seem to have good intentions, and the sheets and towels were clean. However, the room badly needed dusting from the HVAC unit to lamps to doors. The refillable shampoo and body wash dispensers were empty. The breakfast was nice overall though the coffee was empty and never refilled. "

"Breakfast was typical, but unlike the other hotels, they had boiled eggs "

"Really didn't want to write a negative review, but since I asked for the manager to call me 4 times since Friday night and he's never available, here goes: The room looked clean but when I pulled back the covers of my bed, there were black hairs on the sheets. Couldn't miss them. Really gross. No matter the price point for a hotel, at a minimum you expect clean sheets. I had to run to the car to grab a blanket and wrapped myself up in it to sleep. Had the manager just called me to address this, I wouldn't bother to post. But now I am downright angry. "

"The staff are lovely and helpful but this was by far the least upkept Hampton inn I have ever stayed at. Sticky floors, poorly presented breakfast, and room was decidedly not clean. Garbage stuffed into the pull out sofa, curtain splattered with dried goo. We stayed four nights and every morning the waffle bar was the same empty bottles of toppings and several items never refilled. "

"Kiki checked me in and was very sweet. When I walked in my room, temp was set to 52! The bathroom door couldn’t open up all the way because it hit the sink. Weird! And there were no plugs anywhere! I couldn’t plug in my phone to charge - only in the bathroom. "

"Toilet seat left dirty. Broken shower head (in pieces). "

"Perfect place to stay when visiting my slice! "

"shops and restaurants near by. Great staff."

"Everything about this hotel was perfect. Staff was great, bar was great, and the complementary breakfast was sooooo good. Didn’t taste like the typical comp breakfast. And the man who was making the omelettes was singing his absolute heart out by himself and I loved it, haha. I would definitely recommend this hotel if you’re in Syracuse :) "