Syerston Hotels

"Hotel had overbooked and our room was not available (despite being booked nearly 6 months in advance and paid for). The explanation "We have given YOUR room to someone else by mistake". A few amazing members of staff let down by some truly incompetent senior managers. Take care when booking and don't be the last ones to arrive."

"The plug in the sink in our bathroom could not be fixed as reception called us at 10pm asking if we wanted to swap rooms! We were in bed! And no hot water the next morning throughout the whole hotel"

"Games room was great, Breakfast is fresh. Pool time was excellent."

"City centre location is very noisy Room had no mirror and no sockets close to bathroom so very difficult to get ready, especially with 4 people in the room. "

"Breakfast was delicious, room was clean and comfortable spa was good shame sauna was out of order "

"Clean and spacious room Breakfast was good with options for everyone We didn't enjoyed the pool but looked amazing "

"Great! "

"The hotel was in a great location. Spotlessly clean and the staff were amazing. "

"The bed was very comfortable and clean Breakfast was wonderful the type English breakfast you need to start your day thanks to the Ladies Service"