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"Location fantastic and reception staff kind and helpful"

"A great place to stay! I didn’t realise my room was two levels when booking it, so the “room” was huge with a full kitchen, dining area and lounge room with a small bathroom downstairs, then a huge bedroom, sitting area, walk thru wardrobe that is connected to a full size bathroom. Truly amazing! An impressive view of Darling Harbour that was lovely during the day, was incredible to watch as the sunset as the theatre of the city transitioned to a twinkling scene. Do yourself a favour and spend the extra few dollars to upgrade your room. I didn’t regret it at all and will do it again. The casino is downstairs if that’s your thing. A ferry terminal only a short walk away to give you access to circular quay in minutes, but without all the hustle. So easy to drive to as well. I will be staying here again!"

"Wonderful all round view, food, location and cleanliness "

"the hotel staff great"

"Location was excellent as only a short stroll to restaurants/cafes in Darling Harbour. Accommodation, bar and food choices was exceptional - all in all a fabulous experience and would definitely stay here again. "

"Perfect hotel with the perfect location"

"The view"

"I had the most wonderful stay at the Shangri-La Sydney. From the moment I arrived, the service was outstanding – every staff member I encountered, from valet parking to the concierge, was warm, attentive, and genuinely obliging. The room was absolutely stunning, with breathtaking views of the Opera House. The bed was incredibly comfortable, the space spotless, and every detail thoughtfully prepared to make the stay as relaxing as possible. The breakfast buffet was absolutely amazing – such a variety of delicious options, beautifully presented. It’s rare to find a hotel that combines luxury, comfort, and such exceptional service so seamlessly. I truly loved every moment of my stay and can’t wait to return. Highly recommend to anyone visiting Sydney!"

"I can highly recommend this property for business travelers or short stay travelers visiting Sydney. Service was perfect, the staff went above and beyond to ensure I had everything that I needed. The rooms are well appointed with all needed items including iron and ironing board (many hotels you have to ask for it and wait 2 hours for someone to bring one). The only upgrade that the rooms need is 'universal' plug sockets but since I forgot my travel adapter, the front desk loaned me one. I will definitely stay at this hotel again the next time I happen to be in Sydney. Well done Rydges."