Surmene Hotels

"room was exceptionally clean. room cleaned every day. This has never happened before in Turkey.. Wifi in the room was the most reliable and super fast ever experienced in Turkey. "

"We stayed one night at the Grand 464 Otel. Everything was perfect, I wish we could have stayed longer. The room was spotlessly clean with a small kitchen space and seating area. The bathroom was spacious with an excellent shower. We were welcomed with Turkish tea on arrival. The hotel staff were very friendly, welcoming and efficient. Yasmin helped us to book a trip to Batumi for the next day. The breakfast was superb, lots of choice. Thank you for a lovely stay."

"Good"

"The hotel and cottages are spread on a large forested hill. It takes some 200 steps to walk to a restaurant where breakfast is served, but you don’t feel like walking, you can supposedly call for a shuttle. The staff in the restaurant does not speak any English, so trying to get coffee for breakfast instead of tea did not work. All in all an interesting place to visit."

"They have a great location and special staff( mr.Adam , mr. Levent). They are helping us for everything. ( "mr.samad big problem" ) hhhhh 😄😄😄"

"Hotel has swimming pool, suna, steam room and Gym free to use for guests, I really enjoyed it and all such facilities were open from 7am to 10pm so plenty of time to relax and enjoy all of them. Breakfast was delicious and so many options available. What really impressed me that Hotel management has a programme for special needs people individual to work in different departments, for example there was a special need waiter serving the guests during breakfast time, he was very pleasant and taking pride in his work. Amenities such as cafe, shops and restaurants were on walking distance Cleaning can be improved, there were marks on sofas, and carpet, small amount of mould building up on tiles in bathroom They charged extra for water bottles to be provided in the room, in my opinion water bottles must be free for guests Staff at reception and in restaurant were helpful "