Hotels with indoor pool in Surabaya, East Java

"The hotel is pleasant, offering a good breakfast buffet and maintaining a clean environment."

"We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice."

"For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time."

"room clean and new. near to the biggest shopping center in Surabaya."

"Checked out after one night, not for travelers, maybe a local wouldn't mind it but it's not in a good location. Don't believe their website pictures. My friend and I had booked for three nights and ended up staying just one. Plus when booking, it said pay deposit and reminder on arrival, but they had withdrawn the full amount from my account within 2 days of booking. We tried to contact them 3 times via email before traveling there but it was not a working email for my friend, for me, I just...

"The room facilities are very old, toilet seems to be not regularly cleaned as I could see some spider network... no hot water. The A.C sounded super loud when I turned it on. I have asked the receptionist if he could fix the situation or changed me another room. But he said it was all like this, and his English is very limited so I’m not sure whether he got it or not."

"old hotel with very basic facilities. nothing like the pictures shown. rooms are not well maintained."