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"Perfect as always "

"Room was clean and spacious. Staff were friendly and very helpful. "

"Great room, online check in and checkout"

"This was our first stay at this hotel and we were both impressed the parking and access are very good and the overall presentation is of a high standard we were greeted by Ian who is a really nice gentleman who had time to chat to us the rooms are really nice although the room we stayed in (116) was a little dated and a bit tatty around the edges but nothing that would put us off staying again the room was quiet and peaceful with a nice bed and linen and the shower was nice and hot with the added bonus of lovely body wash hand soap and shampoo , we paid for breakfast with our booking which I would advise to do as it is an &11 pound added extra and was well worth it you can have continental which had quality ham and cheeses and a full English which we both had and it was very good indeed with obvious quality to the ingredients used with a view over roker and the pier perfect a big shout out to Raj who looked after us for breakfast she was excellent , we also had a few drinks in the bar which is a really nice cozy place with an extensive bar so to sum up I would definitely recommend staying here the location is stunning and the overall experience was really good "

"The easy parking and welcoming check-in."

"Well managed professional hotel that’s always clean and tidy. Very comfortable with lots of facilities "

"Second time staying here in a month and loved both times. Big rooms with lovely views across the River Tyne. Staff are so friendly and helpful. Complimentary parking was a huge bonus."

"Great breakfast selection , staff friendly and attentive . Only 1 lift ( out of 2) was working but didn’t have too long to wait . Ideal location for St James’s Park. Car park was busy but you expect that , waiting for someone to come out before barrier was lifted . Would book here again . "

"Great river view room, friendly staff & fantastic food!"