Sugawara Hotels

"Breakfast had strong cooking oil smell. ONLY negative!!"

"The staff are very friendly. The building and rooms are fairly new. Out of all the hotels I’ve stayed in Japan so far they have the most space in rooms. Also, grab the breakfast buffet worth the money. I wish I’ve stayed longer here. I will definitely stay again. "

"Nice onsen hotel with free parking, hotel is clean and nice staff. Room only have toilet, shower in public bathroom before onsen. "

"Location close to train station. Friendly staff. Parking plenty, but the lots are spread around different areas surrounding the hotel. Will choose same hotel next time."

"Parking was excellent, huge car park at rear with direct access to hotel lounge. Super clean, modern rooms. There is a food warm up arena with oven, grill, microwave and utensils! "

"Fresh linens, towels and amenities provided daily. "

"From the very start the staff was very nice, even though we weren't the best tourists. We stayed a short time, and in that tike the staff was friendly, despite our Faux Pas and were willing to help us with arranging luggage forwarding. The room we booked was very clean and offered coffee, tea, and ice water in our rooms which we were free to use. The mats we slept on we comfortable and had plush blankets that almost kept us TOO warm during the cool Spring nights. The Onsens though were the star of the show. We had two private Onsen attached to our room, one that was inside and one that was Open-Air. Both were incredible to be in and legitimately helped myself and my travel companion with aches and pains during the trip. I can't recommend this place enough. Must go Onsen if you find yourself in Hita."

"This hotel is just okay. Nothing special."

"Staff was excellent. "