Hotels near Sugarlands Visitor Center Great Smoky

"The room was old. The floors were not properly vacuumed. No hair dryer "

"Very clean. Staff was great and friendly. Breakfast is extra meh. Parking was good to have it free but those spaces are small! Walk to downtown is a little sketchy for part of the way (no sidewalks). Drops you in a good location for walking the strip."

"Would have been nice if the breakfast was included. $15 a day for parking was a bit steep as well. Indoor pool was not heated. Nice place but we will not be staying again for the price we paid. "

"Breakfast was good with hot scrambled eggs and sausage. Raisin bread was fresh and really good. Staff was very friendly. "

"Staff, Bethany, was so accommodating to our family. Great area, clean, good breakfast, comfy A/C and beds"

"Parking lot was a little chaotic & tightly squeezed. If you had a SUV or van, was hard to park/be able to get out of the vehicle. The property could definitely use some updates but our room was spacious, clean, comfortable, and had almost all the amenities we needed to cook for the week. The frying pans could definitely use an update, def bring your own if you’re trying to cook breakfast in the morning. The towel exchange was a godsend for our large family. We were walking distance to downtown shops and restaurants. Trolley stop close by. The kids loved the giant checker board, and the basketball courts. The pool was open but the water was freezing/the quality of the water was dirty.. the kids didn’t mind the dirty pool and of course my husband took them.. but as a mom, I was definitely not happy about it. The elevators were far from our room which was a challenge with multiple young kids, it was like herding cattle to get us to the elevators that went to the garage. The water took a long time to warm up since we were the furthest from it. Maintenance was super fast and attentive- we had a missing remote- they brought one up right away, and we had an issue with our garbage disposal, they took care of it right away! Big bonus: The staff here is amazing, super friendly, and kind. Front desk even helped to get us in to our room an hour early when I desperately needed a shower after 3 hrs of hiking! The price can’t be beat either! Would stay again for sure!"

"Nice hotel, close to everything, but not right in the center of everything.Extremely kind, friendly staff.Good breakfast?Great location"

"Great stay "

"Recommend to anyone looking for a weekend getaway "