Hotels near Suburban Square

"Lots of things were broken in the room. The door latch was broken, there was molding missing around the bathroom door and the door would not close. The room had a bad smell. And the television was very poor quality and the picture on each channel was fuzzy. Would not recommend this hotel. "

"I had a very difficult time getting a hold of the staff over the phone to modify my reservation due to flight delays. When I asked for an extra pillow in my room, I had to call the front desk twice only to never receive it. Throughout the entire night, I had a very hard time sleeping due to a low battery fire alarm sound going off periodically. And lastly, the showers did not function properly. The hot water came on the cold side. Overall, I did not enjoy my stay here. Although the rooms were clean, I felt the hospitality and communication could have been tremendously better. "

"The heat did not work consistently. "

"Everything was great as usual but the first morning the maid just barged in to our room at 830 in the morning and found us in a state of undress. Was not happy about that. "

"Absolutely perfect stay and extra stars for the staff at Hook & Ladder and the live music there on Saturday night. Can’t wait to come back! -Jamiria Valenta"

"I stayed for 1 night. Checking in was easy, the rotating doors to enter were not working, so I had to use the side door. Obviously not a deal breaker, just an inconvenience. The room was clean and bed was comfortable. The only issue was there was no bodywash left in the shower. I ended up just using the bar soap, but cleaning staff should definitely double check and refill if needed. Parking was a pain because I had to park 2 blocks down in a parking lot. Besides all that, the stay was great and would still return if I was back in the area. "

"The room was very spacious and clean."

"Perfect "

"The property overall was fine, only issue was we consistently didnt have electricity and hot water for our 4 Night stay. Spoke to the manager multiple times and was promised some sort of refund/compensation. That was about a week ago now and I have received nothing after reaching out multiple times. "