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"Cleanliness staff and facilities "

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "

"Lovely spotless clean room all the staff were amazing"

"Lovely clean room, shower was great bed was so comfy and at breakfast they had gluten free options which was great"

"Clean room, excellent location view onto the mill/river Avon. Only downside was the smell from the bathroom which was reported and action taken by staff promptly but still had the issue however was given a air freshener. Continental breakfast was nice and welcoming. Great views and would come back for sure (in the same room 123).Car parking available but tricky if returning from day out in evening due to tight space's to manoeuvre your vehicle into the spaces available. otherwise will be back again."

"Very nice and very friendly staff "

"Staff was excellent "

"Yes "

"Our room was spotless, shower was great and very comfy bed. Staff were excellent, especially under the stress of computers being down when we arrived, which held up entry to our room. All very friendly. Would definitely stay again and recommend to others. Thank you. "