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"Poor customer service, so difficult to get hold of reception, needed to make a change to my booking, was unable to get through and ended up loosing my money due to hotel not answering the phone. Really poor"

"Clean n cosy room. Staff were super friendly and helpful. Had a manicure after breakfast and went for a walk in the town afterwards which was lovely too. "

"This was our third stay at The Ragged Cot and we always have a lovely time. Its position is so convenient to visit many lovely places and has good on site, safe parking. Nice cosy atmosphere with nice bar and restaurant and loads of outside areas to sit. Rooms are basic but ample, the only issue is that the bathrooms are beginning to look very tired and surprisingly there was only 2 tiny complimentary soaps - no shower/body wash or shampoo. Beds are very comfy. Staff are very attentive and friendly at all times"

"The hotel is nice and clean. But the food in the restaurant is very average."

"Bar set up strange and frankly extortionate. Reception staff were more concerned with a system issue than checking us in . Just overall not the level expected "

"The was clean, the bed was bad we had double room. One side of the bed was sink/broken so uncomfortable. Tried to call room service no one answered, call reception and transfer the call still no one answered. So have to go ordered at restaurant for room service and staff argue that never hear the phone ringing (we tried for an hour) "

"Good"

"It was good "

"Lovely hotel, friendly staff, great location. It would be perfect with some extra facilities and a thorough update in the bar area."