Hotels near Stephen Smith

"We stayed for a single night and to be honest everything was awesome. We had a small issue with our TV remote not working but the staff was able to fix everything, very quick and easily. All of the staff that we encountered were friendly and eager to assist with any inquiries we had. Over all, we would and will stay here again!! Thank you for taking care of our family while we were their."

"I reserved for a couple nights - would’ve liked to know there would also be a robotics convention at the same time and zero quiet - people running through the halls all hours and even knocking on my walls and door accidentally thinking it was their friends room /// horrible experience!! 50 people at a time in both the “free breakfast” and the pool/ spa - definitely didn’t eat no where to sit crowded and extremely loud from 6am - overall- staff was nice - I wish I stayed somewhere else also charged one extra person on my second night went to correct but again toooooo many people "

"Great"

"Darling place. Close to Smith and great little breakfast in the am. Room was very cute with very comfortable bedding. I would totally recommend."

"Perfect in every way including including primo massage chair in room!"

"Stayed here as part of a school event, so we had several rooms booked for a few days. The rooms were very dirty, especially the floors. The bathroom was fine but the floor was also dirty. I paid for an”upgrade”, but my room was no different than others. My room also had an odor, but after running the ac for a bit, it wasn’t as bad. A student said this was the worse hotel he has ever stayed at. I said I have stayed at worse but was almost just as worse. You get what you pay for. While we had a place to stay and sleep, I would suggest spending a little extra to stay at a nicer hotel down the street."

"I can’t say enough about this property. Absolutely beautiful, clean, staff was friendly. Only bad thing was the parking very limited if there’s an event."

"Stayed one night at the Quality Inn while in the area to visit Six Flags. It was overall a great value and I have stayed over a dozen times over the years. I had room 415 and while it was fine overall, when entering the room, there was quite a strong unpleasant odor, something I have never experienced here before. That was quite unsatisfying, and I smelled it again after leaving for dinner and returning, and sadly had to adjust to the odor as my stay went on. I checked in around 7:30pm or so, the woman at the desk was friendly and quickly got my room key ready, however I heard her complain to a friend about working since 6am, and the hotel seemingly being understaffed wasn't the greatest thing to hear. My room was clean overall, minus the odor, however some bathroom fixtures, the light and tissue box specifically, are covered in rust, and some of the drop ceiling tiles were out of place. The shower was fine, at night took a minute to warm up, but there was good water pressure and it was plenty hot after that! They provide 2 bars of soap for a 2 queen room and plenty of towels. The beds were comfortable, 4 pillows in each, and I slept well and didn't want to wake up to catch breakfast! That ends at 9am on weekdays but wish it was 9:30 like weekends. There is also a balcony but I didn't use it but nice to have! Breakfast was fine, eggs, sausage, hash browns, yogurt, especially liked the mini donuts and waffles! It was restocked and they didn't abruptly close it at 9am."

"I’ll start with positives. The hotel was clean and the room was spacious and comfortable. Breakfast was very good and we liked that they changed the selection each day. The negatives, about an hour before we arrived with my elderly mother I received a text message informing me the only elevator was not working that day and would be fixed by the next day. We stayed three nights and it was still broken when we left. We had to climb four flights of stairs to get to and from our room. Things break, but we found out from staff that it had been broken for several days prior to our arrival and to not be told until the last minute leaving us no time to make other arrangements was upsetting. The stairs were very challenging for us and many others. On arrival there was a “bellhop” to assist with our bags. The “bellhop” was a small young child. He was very helpful but they needed to have grown adults carrying people’s heavy bags. There was no bellhop present at any other time during our stay. We called the front desk for assistance when we checked out and someone did assist us but we knew he wasn’t happy to be carrying our bags. Our refrigerator was also broken. We had planned to keep food in the room and when we let the front desk know we were told they couldn’t do anything to fix or replace it until we left. The front desk clerk that was there late afternoon/evenings was rude and condescending and made us feel uncomfortable any time we spoke to him. He had a terrible attitude."