Steinheid Hotels

"Excellent hotel, great food and nice staff"

"Excellent location but the communication from the hotel wasn’t good. I messaged the hotel the morning of my arrival after not receiving a key code (the place is unmanned). I arrived at the property and still had not received any instruction to gain access. Then I had to make a very expensive phone call to the people that run the property and was told “oh you should never book with Expedia as we can’t contact you there.” Not very helpful. However, after paying a fortune to speak to someone the lady cleaning the rooms came and let me in. Apart from the bad start, all else was good. The location is amazing and the room spacious and very comfortable and clean."

"It was a fine stay, but nothing special for sure. Will not stay again."

"Breskfast was good. No parking place for car."

"Clean spacious room, driving up the mountain to get there at night (was also really foggy) was a little precarious. We arrived late evening so the restaurant was no longer open and there is no place close by to get snacks or anything. Had drinks in the bar area which were really good but having a pizza oven or something to heat up or make some appetizers would have really made it better. Staff were very friendly"

"The rooms themselves were a little quaint and outdated, but they were absolutely spotless. The car charger"

"First and foremost, I liked the hotel and I WOULD stay again. It's a large hotel with a convenient basement car park. The Room and parts of the hotel were stylish and well furnished. The Restaurant was excellent. The breakfast was very good. Some bacon and lighter savouries e.g. croissants would have been welcomed. A larger duvet would have been helpful (in winter). The internet was terrible. Non-existent in my room and had to there off my phone. I was on a business trip, so this is of paramount importance to me. I reported it to the evening reception and they were fairly apathetic to my complaint. The morning reception team were concerned and said they would investigate. Assuming I had bad luck with a bad internet day, then I'd stay again."