Hotels near St Chad's Church

"Breakfast was good; however, they can’t cope when it’s busy. They are lacking in the areas of cleanliness and customer service. When we initially checked in, we were given a dirty room with dirty bedding and dirty mirrors. You could see that no one had bothered to check or even clean the room. The remote control was cello-taped at the back, and the batteries kept moving out of place. The telephone itself was damaged. I tried to call using my cellphone, but no one answered. The hair dryer was another disaster. We complained about the room, and the next day you could see the difference when we walked in—it was like a different room. The cleaner did an amazing job cleaning the room and changing the bedding. The lady at reception the next day was nice, and the maintenance lady was also very kind and helpful. They are the people who made a difference. They put a new phone in the room and provided a new remote. I just wish all staff were as consistent as the reception lady, the maintenance lady, and the cleaner. It’s sad that they are excellent at their jobs, but a few bad apples ruin it all. At breakfast, we were made to wait for more than 6 minutes just for someone to assign us a table, and they were not busy. The young lady just looked at us, ignored us, and did not even acknowledge us. She disappeared for about 6 minutes; after that, she told us we could go and sit down."

"Didnt have breakfast"

"Fiendly staff, dubious stains"

"A very pleasant stay. Wonderful breakfast with such a wide selection. Staff very good and were happy to help. Would definitely recommend you book and stay at this hotel. "

"The Breakfast was good and plentiful"

"Shower was either too hot or too cold Light flickered on in the night a few times "

"Unnecessary and ineffective electronic check in systems near pointless, helpfully a member of staff appears like Mr Ben, so very helpful indeed, but why the nonsense in the first place? Ditto on exit, need a human to get the invoice. Noisy overnight, many emergency vehicle sirens at different points. Food ok but expensive £8.50 for a portion of onion rings. Room sparse but comfy, all round average"

"Good pool"

"Wonderful reception friendly, clean room and dinner excellent.A beautiful quiet environment.Thank you"