"Surprisingly good hotel, we would stay there again. But here are a few suggestions to improve:
The emails they send in the days preceding the reservation are misleading. They suggest eating at their own 220House Restaurant, but it is permanently closed, so that was not an option. Also, on arriving, there was nobody at the desk There were two phone numbers taped to the door. One dialed to a NY #, the second dialed to a Florida #. Both were were non-operational phone numbers. The phone # in the email was also invalid. We almost panicked, thinking that we arrived at a ghost hotel that was shut down. There was QR code taped over the button on the intercom and we didn't see the button at first, but then hit that and someone answered. All's well that ends well, but management might want to rethink how present contact options for arrivals.
The other problems: 1 roll of toilet paper, and I'm sure we could have just called and asked for more, but the path of least resistance was just walking to Family Dollar next door and buying a roll.
Also, hallway lights would have been nice. Our room was more of a suite with a hallway to the bathroom and entry, and it it was impossible to see anything. The microwave, fridge and coffee maker were in this dark hallway.
The room was 89 degrees when we arrived, but it was a heatwave, so I won't hold this against the hotel. But it did take about 3 hours to lower the temps to sleeping tolerance."
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