Pier House, refreshed in 2024, serves as a practical seaside base with essential amenities. Guests can relax on the terrace with ocean views, dine at the restaurant, or use the WiFi connection available in all rooms.
Located in St Austell, Pier House is in the historical district and by the sea. Pinetum Park and Pine Lodge Gardens and Roche Rock are local landmarks, and some of the area's activities can be experienced at Charlestown Harbour and Cornwall Football Golf. Eden Project and St Austell Leisure Centre are also worth visiting. Visit our St Austell travel guide
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
Bar/Lounge
Dining venue(s)
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Nearby parking fee: GBP 8.00 per day (150 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
Is Pier House pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Pier House?
As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Pier House on Jul 2, 2026 start from P11,972, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Pier House?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Pier House?
Check-out is at 10:30 AM.
Where is Pier House located?
Situated in St Austell, this beach bed & breakfast is steps from Charlestown Harbour, Charlestown Shipwreck and Heritage Centre, and Charlestown Beach. Duporth Beach and Pinetum Park and Pine Lodge Gardens are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pier House Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
From the moment I arrived, every aspect of my stay was simply brilliant. The welcome was warm and genuine, setting the tone for what turned out to be an exceptional experience. The staff were attentive without ever being intrusive, always going the extra mile to ensure everything was perfect.
The room was immaculate, beautifully designed, and incredibly comfortable — a true haven to relax in. Every detail had clearly been thought through, from the quality of the linens to the thoughtful amenities provided.
Dining was another highlight, with delicious food and excellent service that made each meal feel special. The atmosphere throughout the hotel was inviting and elegant, creating a perfect balance of comfort and sophistication.
Overall, it’s rare to find a place where everything exceeds expectations, but this hotel managed to do exactly that. I wouldn’t hesitate to return and highly recommend it to anyone looking for a flawless stay.
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.
Have a wonderful stay. The room was fantastic and was upgraded to a king size room from cabin room. The whole interior is immaculate and the breakfast was delicious.
Absolutely fantastic. We paid extra for the sea view and so glad we did. The room decor delightful, as well as being clean and comfortable with well thought out amenities e.g. decent hairdryer and coffee machine. Restaurant experience great and all staff amazing. Thank you everyone for a wonderful stay.
The hotel staff were all so friendly and the room cleanliness and style was amazing! The DAB radio in the room was a great touch, we listened to it in the mornings when waking up and when getting ready to go down for dinner! The food was delicious, including the breakfast!
The hotel was very good all round. Room, bar area and breakfast all high standard. Staff were very friendly and helpful. Limited parking meant we had to park at the sister hotel at the top of the hill but not too much of an inconvenience. The major downside not really within control of the hotel is the ongoing work around the harbour which had a significant visual impact from our sea view room and also meant there was limited access to the harbour area.