Springlake Hotels near Shreveport

"Staff was very friendly - check-in was a breeze. Parking is good. Beds were very comfortable. Convenient eating places within the hotel. Drinks in the casino were definitely stronger earlier in the day. Servers came around often during the evening/late night. Even though there is a thermostat in the room, the AC didn't adjust when you adj it. The room had a stale cigarette smell even though all of their rooms are supposed to be non-smoking. The carpet was stained. Overall just an average stay - really did expect better accommodations considering the price."

"No vending (ice machine) on 5th floor. Had to go to 4th floor which is hard for people on a cane,"

"Nice"

"Won’t answer the phone. Party in lounge including staff. Room smelt like weed. Bathroom was dirty. Was greeted in the parking lot by a prostitute. "

"Wonderful! The staff was extremely nice!"

"From appearances, the hotel has attempted to re-model however there are telltale signs of wear and tear. The one elevation is dated, small, slow making clunky noise. The elevator inside smelled and the laminate flooring was cracked/broken. We were placed on the 3rd floor, one room from the exit door, felt as though walking a scene from a scary movie. Our room only had one odd like chair! assume it’s a video chair that kids sat in to play video games/one has to lean back and look up at the tv screen. We are older mature adults and the bed mattress was elevated and constantly slid from the frame. The TV was very small and sounds erratic. My spouse had to watch March Madness basketball games via his cell phone. Next morning, husband decided to go downstairs for a cup of coffee. After a long wait, staff informed there’s NO Coffee. This was the straw that broke the camel’s back!! We will never stay again."

"The outside looks great and makes you think the rooms would be a better quality. Hotel was clean and no complaints, but the room was just average. "

"Clean rooms. Staff was very helpful. "

"Under staffed. Hard to deal with. Over booked"